{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=DIONO","name":"DIONO","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-11-03T01:35:15.921Z"},"summary":{"total_complaints":5,"deaths":0,"injured":8,"fires":0},"top_components":[{"component_desc":"Other/I am not sure","n":1},{"component_desc":"Carry Handle, Shell, Base","n":1},{"component_desc":"CHILD SEAT:LATCH CONNECTOR/CLIP","n":1},{"component_desc":"CHILD SEAT:HARNESS:STRAP/WEBBING","n":1},{"component_desc":"CHILD SEAT","n":1}],"recent_complaints":[{"cmplid":"2018012","date_received":"2024-08-20","make":"DIONO","model":"CAMBRIA 2","model_year":null,"deaths":0,"injured":3,"fire":0,"crash":1,"component_desc":"Carry Handle, Shell, Base","description":"The headrest failed and collapsed in a 60mph side impact collision. Causing the 8 year old child in the seat to have her shoulder injured. Contacted Diono waiting on a response back. Pictures attached show 2 identical seats at the same proper height. Upon impact you can see the child on the impact side has the headrest collapse and come crashing down on her shoulder. She was evaluated by paramedics on sight.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2018012"},{"cmplid":"2018013","date_received":"2024-08-20","make":"DIONO","model":"CAMBRIA 2","model_year":null,"deaths":0,"injured":3,"fire":0,"crash":1,"component_desc":"Other/I am not sure","description":"The headrest failed and collapsed in a 60mph side impact collision. Causing the 8 year old child in the seat to have her shoulder injured. Contacted Diono waiting on a response back. Pictures attached show 2 identical seats at the same proper height. Upon impact you can see the child on the impact side has the headrest collapse and come crashing down on her shoulder. She was evaluated by paramedics on sight.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2018013"},{"cmplid":"1074967","date_received":"2014-06-13","make":"RADIANXT","model":"19500","model_year":2010,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"CHILD SEAT:HARNESS:STRAP/WEBBING","description":"THE HARNESS ADJUSTER ON MY RADIAN XTSL WAS GETTING STUCK OPEN FREQUENTLY, AND I THOUGHT IT WAS BECAUSE THE STRAP WAS GETTING STUCK OR OFF CENTER, SO I WOULD READJUST AND PUSH IT TIGHT. THEN ONE DAY, THE ADJUSTER SNAPPED OFF ON THE LEFT SIDE (WHEN STARING AT THE SEAT FROM THE FRONT) AND IT SLICED MY FINGER TO THE POINT THAT I WAS GUSHING BLOOD. I WAS TIGHTENING THE HARNESS AFTER PUTTING MY CHILD IN THE SEAT. THE SEAT BECAME UNUSABLE, SINCE THERE WAS NO TENSION WHATSOEVER ON THE HARNESS. I CONTACTED DIONO, WHO REPLACED THE SEAT AFTER I SENT THEM PICTURES. I AM A CPST.    *JS","canonical_url":"https://api.morvs.ai/vehicle-complaint/1074967"},{"cmplid":"844408","date_received":"2011-02-28","make":"RADIAN","model":"10600","model_year":null,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"CHILD SEAT:LATCH CONNECTOR/CLIP","description":"SUPERLATCH ON MY RADIAN XTSL CAME UNDONE AT SOME POINT BETWEEN BUCKLING MY CHILD IN AND RIGHT AFTER OUR CAR CRASH.  (RELATED VEHICLE INFORMATION: MODEL YEAR=2001, MAKE=HONDA, MODEL=ODYSSEY).  *TR","canonical_url":"https://api.morvs.ai/vehicle-complaint/844408"},{"cmplid":"789368","date_received":"2010-05-24","make":"RADIAN","model":"10600","model_year":null,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"CHILD SEAT","description":"OUR RADIAN 65 HAS BEEN USED 4 MONTHS,WE HAVE BEEN HAVING TROUBLE DAILY UNBUCKLING OUR 4 YR OLD. THE BUCKLE GETS STUCK OFTEN. ALSO, THE CROTCH BUCKLE DIGS INTO HER THIGHS CAUSING BRUSHING AND SORENESS,THE COVERSEAT IS FRAYING ALREADY. THIS IS UPSETTING AS SHE SHOULD HAVE 2 MORE YEARS IN THIS CARSEAT.,AND IT IS NOT HOLDING UP WELL AT ALL. IF THERE WAS AN EMERGENCY I AM TERRIFIED I MIGHT NOT BE ABLE TO GET MY DAUGHTER UNBUCKLED IN TIME. I HAVE ASKED AROUND TO SEE IF OTHER MOMS ARE ALSO HAVING THIS ISSUE AND WAS TOLD YES,SOME WERE.THIS WAS AN EXPENSIVE CARSEAT AND I REFUSE TO ACCEPT THIS TYPE OF PRODUCT. I EMAILEDSUNSHINE KIDS 2 WEEKS AGO AND HAVEN'T HEARD BACK FROM THEM ON MY CONCERNS. MY DAUGHTER IS BEING HURT BY THE HARDNESS THAT BUCKLES INTO THE CROTCH STRAP. *TR","canonical_url":"https://api.morvs.ai/vehicle-complaint/789368"}]}