{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=FORD","name":"FORD","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-11-06T16:26:53.500Z"},"summary":{"total_complaints":40304,"deaths":1585,"injured":21349,"fires":14596},"top_components":[{"component_desc":"AIR BAGS","n":3312},{"component_desc":"AIR BAGS:FRONTAL","n":3159},{"component_desc":"VEHICLE SPEED CONTROL","n":3012},{"component_desc":"ELECTRICAL SYSTEM","n":2527},{"component_desc":"ENGINE","n":1457},{"component_desc":"UNKNOWN OR OTHER","n":1292},{"component_desc":"SERVICE BRAKES","n":1258},{"component_desc":"STEERING","n":1185},{"component_desc":"ELECTRICAL SYSTEM:IGNITION:SWITCH","n":1137},{"component_desc":"POWER TRAIN","n":1072}],"recent_complaints":[{"cmplid":"2262810","date_received":"2026-11-02","make":"FORD","model":"EXPLORER","model_year":2020,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"When I was driving on the highway, the car braked really hard like brake checked. It seemed like it was part of the safety system because a light was flashing on the dash like I was gonna hit something but no car was there. Now my car keeps jolting and breaking fast even when I accelerate it will brake for half a second when I am driving. in my car keeps overheating. The mechanics tell me it’s related to something pinching off oil lines and the transmission possibly and that the recalls are possibly related to this issues. it’s not safe and it’s messing up my transmission and my car keeps stopping and starting in the middle of traffic. I have a family I LOVE my vehicle but it’s not safe and I can’t afford to fix it.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262810"},{"cmplid":"2262811","date_received":"2026-11-02","make":"FORD","model":"EXPLORER","model_year":2020,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"ENGINE","description":"When I was driving on the highway, the car braked really hard like brake checked. It seemed like it was part of the safety system because a light was flashing on the dash like I was gonna hit something but no car was there. Now my car keeps jolting and breaking fast even when I accelerate it will brake for half a second when I am driving. in my car keeps overheating. The mechanics tell me it’s related to something pinching off oil lines and the transmission possibly and that the recalls are possibly related to this issues. it’s not safe and it’s messing up my transmission and my car keeps stopping and starting in the middle of traffic. I have a family I LOVE my vehicle but it’s not safe and I can’t afford to fix it.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262811"},{"cmplid":"2262812","date_received":"2026-11-02","make":"FORD","model":"EXPLORER","model_year":2020,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"FUEL/PROPULSION SYSTEM","description":"When I was driving on the highway, the car braked really hard like brake checked. It seemed like it was part of the safety system because a light was flashing on the dash like I was gonna hit something but no car was there. Now my car keeps jolting and breaking fast even when I accelerate it will brake for half a second when I am driving. in my car keeps overheating. The mechanics tell me it’s related to something pinching off oil lines and the transmission possibly and that the recalls are possibly related to this issues. it’s not safe and it’s messing up my transmission and my car keeps stopping and starting in the middle of traffic. I have a family I LOVE my vehicle but it’s not safe and I can’t afford to fix it.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262812"},{"cmplid":"2262891","date_received":"2026-11-02","make":"FORD","model":"MUSTANG MACH E","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"Subject: Formal Safety Complaint – Sudden Unintended Acceleration, Suspected System Malfunction, and Collision Following Recall Repair I am writing to formally report a serious safety incident involving our 2024 Ford Mustang Mach-E, which experienced sudden unintended acceleration and crashed into a commercial building just a few days after undergoing a recall repair at Future Ford of Sacramento. Our vehicle has been subject to three recalls within the past 12 months, raising significant concerns about its reliability and overall safety. On October 10, 2026, we took our vehicle to Future Ford of Sacramento for recall-related repairs, including Recall 26B07, concerning unintended acceleration associated with the Adaptive Cruise Control system. According to the service documentation, the recall repair was completed. However, approximately five days after this repair, our vehicle suddenly accelerated on its own, without the driver’s intention or command. The vehicle became uncontrollable, and despite our attempts to regain control, it continued accelerating and ultimately crashed into a commercial building. Even more concerning, the vehicle’s automatic emergency braking system did not activate, no collision warning was issued, and no apparent safety intervention occurred to prevent or reduce the impact. We strongly believe this incident may have resulted from a serious vehicle system malfunction rather than driver error, particularly considering the vehicle’s recall history and ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262891"},{"cmplid":"2262892","date_received":"2026-11-02","make":"FORD","model":"MUSTANG MACH E","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"Subject: Formal Safety Complaint – Sudden Unintended Acceleration, Suspected System Malfunction, and Collision Following Recall Repair I am writing to formally report a serious safety incident involving our 2024 Ford Mustang Mach-E, which experienced sudden unintended acceleration and crashed into a commercial building just a few days after undergoing a recall repair at Future Ford of Sacramento. Our vehicle has been subject to three recalls within the past 12 months, raising significant concerns about its reliability and overall safety. On October 10, 2026, we took our vehicle to Future Ford of Sacramento for recall-related repairs, including Recall 26B07, concerning unintended acceleration associated with the Adaptive Cruise Control system. According to the service documentation, the recall repair was completed. However, approximately five days after this repair, our vehicle suddenly accelerated on its own, without the driver’s intention or command. The vehicle became uncontrollable, and despite our attempts to regain control, it continued accelerating and ultimately crashed into a commercial building. Even more concerning, the vehicle’s automatic emergency braking system did not activate, no collision warning was issued, and no apparent safety intervention occurred to prevent or reduce the impact. We strongly believe this incident may have resulted from a serious vehicle system malfunction rather than driver error, particularly considering the vehicle’s recall history and ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262892"},{"cmplid":"2262893","date_received":"2026-11-02","make":"FORD","model":"MUSTANG MACH E","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL","description":"Subject: Formal Safety Complaint – Sudden Unintended Acceleration, Suspected System Malfunction, and Collision Following Recall Repair I am writing to formally report a serious safety incident involving our 2024 Ford Mustang Mach-E, which experienced sudden unintended acceleration and crashed into a commercial building just a few days after undergoing a recall repair at Future Ford of Sacramento. Our vehicle has been subject to three recalls within the past 12 months, raising significant concerns about its reliability and overall safety. On October 10, 2026, we took our vehicle to Future Ford of Sacramento for recall-related repairs, including Recall 26B07, concerning unintended acceleration associated with the Adaptive Cruise Control system. According to the service documentation, the recall repair was completed. However, approximately five days after this repair, our vehicle suddenly accelerated on its own, without the driver’s intention or command. The vehicle became uncontrollable, and despite our attempts to regain control, it continued accelerating and ultimately crashed into a commercial building. Even more concerning, the vehicle’s automatic emergency braking system did not activate, no collision warning was issued, and no apparent safety intervention occurred to prevent or reduce the impact. We strongly believe this incident may have resulted from a serious vehicle system malfunction rather than driver error, particularly considering the vehicle’s recall history and ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262893"},{"cmplid":"2262909","date_received":"2026-11-02","make":"FORD","model":"EXPEDITION","model_year":2020,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"POWER TRAIN","description":"The contact owns a 2020 Ford Expedition. The contact stated that while driving at 60 MPH, attempting to accelerate to 65 MPH, the vehicle  locked up on the freeway. The vehicle jolted like someone hit the rear of the vehicle. Ford customer relations was contacted by phone. The vehicle was taken to a mechanic who scanned the vehicle and determined the failure was related to P07E6 and U1A00. The contact sustained bruises on her chest and shoulder from the seat belt. The local dealer was contacted. The contact called another local dealer  Star Ford Service : 1101 S Brand Blvd, Glendale, CA 91204, and the dealer determined and advised the recall remedy was not available for NHTSA Campaign Number: 26V402000 (Power Train). The failure mileage was unknown.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262909"},{"cmplid":"2262910","date_received":"2026-11-02","make":"FORD","model":"EXPEDITION","model_year":2020,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"ENGINE","description":"The contact owns a 2020 Ford Expedition. The contact stated that while driving at 60 MPH, attempting to accelerate to 65 MPH, the vehicle  locked up on the freeway. The vehicle jolted like someone hit the rear of the vehicle. Ford customer relations was contacted by phone. The vehicle was taken to a mechanic who scanned the vehicle and determined the failure was related to P07E6 and U1A00. The contact sustained bruises on her chest and shoulder from the seat belt. The local dealer was contacted. The contact called another local dealer  Star Ford Service : 1101 S Brand Blvd, Glendale, CA 91204, and the dealer determined and advised the recall remedy was not available for NHTSA Campaign Number: 26V402000 (Power Train). The failure mileage was unknown.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262910"},{"cmplid":"2262968","date_received":"2026-11-02","make":"FORD","model":"EXPLORER","model_year":2021,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"STEERING","description":"The contact owns a 2021 Ford Explorer. The contact stated that while driving approximately 70 MPH and making a left turn, the steering wheel suddenly became difficult to turn, causing the driver to lose control of the vehicle, and the vehicle crashed into a concrete wall barrier. The vehicle sustained severe damages on the passenger-side and was towed to the local Collision Center. A Police report was filed. The contact sustained a right hip injury. Medical attention was needed but was not yet received. The failure mileage was 91,942.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262968"},{"cmplid":"2263001","date_received":"2026-11-02","make":"FORD","model":"EXPEDITION","model_year":2019,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"SEAT BELTS","description":"On October 22, 2026, the front passenger seatbelt pretensioner in our Ford Expedition unexpectedly deployed while the vehicle was running. There was no collision or accident.  The deployment caused the seatbelt to rapidly retract and resulted in an injury to my wife. She experienced significant shoulder/collarbone pain. We sought medical attention, and she underwent X-rays and a CT scan. Although the initial diagnosis was a sprain rather than a fracture, she continues to experience pain.  Ford issued safety recall 26S34 / NHTSA 26V344 on May 27, 2026, specifically identifying inadvertent deployment of the driver or front passenger seatbelt retractor pretensioners. The recall notice stated that a remedy was not yet available.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2263001"},{"cmplid":"2263116","date_received":"2026-11-02","make":"LINCOLN","model":"NAVIGATOR","model_year":2019,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"SEAT BELTS","description":"The contact owns a 2019 Lincoln Navigator. The contact stated that while driving 45-50 MPH, there was an abnormally loud popping sound, and the contact felt an impact to the chest, and became aware of an abnormal odor. The seat belt warning light had illuminated after the failure. The contact stated that the front driver’s side seat belt retracted and locked. The contact pulled over to the side of the road, where bystanders assisted in freeing the contact from the locked seat belt by sliding the front driver's seat rearward while unlatching the seat belt buckle. The contact sustained bruises to the chest. The contact resumed driving after 20 minutes. The dealer was contacted by phone and informed the contact that the failure was associated with NHTSA Campaign Number: 26V344000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure by phone and confirmed that the part was not yet available for the recall repair. The failure mileage was 163,689.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2263116"},{"cmplid":"2262426","date_received":"2026-10-31","make":"FORD","model":"EDGE","model_year":2022,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"Hit a deer on the highway at speeds around 60mph, car was totaled, no air bags deployed.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262426"},{"cmplid":"2262314","date_received":"2026-10-30","make":"FORD","model":"F-150","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"While parking I applied my brake and the car accelerated. The brake was pressed but there was no response to stop the vehicle.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262314"},{"cmplid":"2262320","date_received":"2026-10-30","make":"FORD","model":"MAVERICK","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES, HYDRAULIC","description":"The contact owns a 2024 Ford Maverick. The contact stated that an employee was driving the vehicle during the failure and was involved in a crash. While the employee was driving 30 MPH and coming upon an intersection, the brake pedal was depressed; however, the vehicle failed to stop and crashed into the vehicle ahead. The front driver’s side seat knee air bags deployed. The vehicle was towed to the residence. A dealer was contacted, however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 71,021.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262320"},{"cmplid":"2261791","date_received":"2026-10-29","make":"FORD","model":"TRANSIT","model_year":2023,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR","description":"The contact owns a 2023 Ford Transit. The contact stated that while driving at 60 MPH, there was an abnormal odor inside the vehicle. The vehicle was taken to the dealer where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed with catalytic converter failures. The contact was informed that the catalytic converters needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the odor was extremely strong, and the contact became ill from inhaling the odor. The contact was forced to wear a gas mask while inside of the vehicle. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 29,000.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261791"},{"cmplid":"2262042","date_received":"2026-10-29","make":"LINCOLN","model":"NAVIGATOR","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"There was a collision of the vehicle with the garage cabinets (full length and attached to the wall)as we pulled into the garage   The vehicles forward collision warning did not alert us and the beeps to lets us know we were close did not sound.  The automatic emergency braking also did not stop the car from hitting the cabinets in front of us.   Notices that this system had issues came as far back as novemember 2025 and officially in march 2026. I had my car serviced and requested all updates after both those times and they said it was safe to drive fully.  Picture. included.  The car went working and the the manufacturer and the dealer fail us leading to an accident","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262042"},{"cmplid":"2262043","date_received":"2026-10-29","make":"LINCOLN","model":"NAVIGATOR","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: WARNINGS","description":"There was a collision of the vehicle with the garage cabinets (full length and attached to the wall)as we pulled into the garage   The vehicles forward collision warning did not alert us and the beeps to lets us know we were close did not sound.  The automatic emergency braking also did not stop the car from hitting the cabinets in front of us.   Notices that this system had issues came as far back as novemember 2025 and officially in march 2026. I had my car serviced and requested all updates after both those times and they said it was safe to drive fully.  Picture. included.  The car went working and the the manufacturer and the dealer fail us leading to an accident","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262043"},{"cmplid":"2262044","date_received":"2026-10-29","make":"LINCOLN","model":"NAVIGATOR","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"BACK OVER PREVENTION: WARNINGS","description":"There was a collision of the vehicle with the garage cabinets (full length and attached to the wall)as we pulled into the garage   The vehicles forward collision warning did not alert us and the beeps to lets us know we were close did not sound.  The automatic emergency braking also did not stop the car from hitting the cabinets in front of us.   Notices that this system had issues came as far back as novemember 2025 and officially in march 2026. I had my car serviced and requested all updates after both those times and they said it was safe to drive fully.  Picture. included.  The car went working and the the manufacturer and the dealer fail us leading to an accident","canonical_url":"https://api.morvs.ai/vehicle-complaint/2262044"},{"cmplid":"2261096","date_received":"2026-10-27","make":"FORD","model":"ESCAPE","model_year":2015,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"BACK OVER PREVENTION","description":"The contact’s daughter owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. While the owner was reversing, the back over prevention camera displayed a blue screen with the message “Rear-view Camera Unavailable”. During the failure the vehicle crashed into a vehicle behind. The other vehicle was damaged.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261096"},{"cmplid":"2260962","date_received":"2026-10-26","make":"FORD","model":"ECOSPORT","model_year":2020,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE","description":"The engine to my car completely caught on fire and destroyed the engine and inside of my car. All my items in my car were melted and put myself and other people in danger. There were no lights on until that morning where the engine light started flashing and in the span of 10-15 minutes the car was slowing down. Parked and turned off the car and the engine started smoking and caught on fire. Police department and fire department were called.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260962"}]}