{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=GENERAL","name":"GENERAL","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-11-02T22:38:45.899Z"},"summary":{"total_complaints":42441,"deaths":1408,"injured":25690,"fires":10561},"top_components":[{"component_desc":"AIR BAGS","n":5351},{"component_desc":"AIR BAGS:FRONTAL","n":3791},{"component_desc":"ELECTRICAL SYSTEM","n":3160},{"component_desc":"SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP","n":3095},{"component_desc":"STEERING","n":1901},{"component_desc":"ENGINE","n":1866},{"component_desc":"SERVICE BRAKES","n":1755},{"component_desc":"VEHICLE SPEED CONTROL","n":1251},{"component_desc":"UNKNOWN OR OTHER","n":1060},{"component_desc":"STRUCTURE:BODY","n":925}],"recent_complaints":[{"cmplid":"2261866","date_received":"2026-10-29","make":"CHEVROLET","model":"TRAVERSE","model_year":2015,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"I was in a car accident on August 13, 2026. During the collision I was hit on the driver side front which spun me around into a pole. I suffered a concussion, bruised, sternum, and left wrist ligament damage. Of the six airbags, not one deployed. The driver of the vehicle was said to be going at least 35 mph as I was nearly at a stop, going no more than 3 to 5 mph. My vehicle was totaled and I have spent months being treated for my injuries. I just emailed a very detailed accounting of dealing with GM to your department when I notified them of the defect. I was told on August 28 that I would have a response within 30 days once his technician was able to run a diagnostic. I then had to call at least half a dozen times and email about the same number of times before them finally inspecting the vehicle today, October 29. Their response was the airbag operated as it should. I would like to file a claim and have the vehicle which I have been preserving hopefully looked at by a third-party.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261866"},{"cmplid":"2261986","date_received":"2026-10-29","make":"CHEVROLET","model":"BLAZER","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"Since picking up the car almost two years ago the battery cooling fans have been actively blowing shredded internal insulation, forcefully discharging mass quantities of airborne fiberglass-like micro-fibers both internally into the cabin and externally into my residential garage and home.  The vehicle is completely intact, unaltered, and available for immediate federal, independent, or manufacturer inspection upon request.  My safety and physical health were put at severe risk due to chronic inhalation and skin exposure to high volumes of airborne, jagged, fiberglass-like microfibers blasted directly into the passenger cabin and my residential garage. This heavy environmental particulate exposure triggered a severe, ongoing escalation of my pulmonary disease that required heavier high-tier medications and caused a violent flare-up of an underlying autoimmune condition.  The problem has been reproduced continuously and confirmed by my residential building's professional maintenance team. They conducted an official environmental inspection of my apartment, formally concluding that there is no structural or building source for the material, isolating the vehicle as the sole point of origin.  The vehicle has been evaluated by General Motors' corporate division. Based on a plethora of underlying mechanical and safety failures, GM has formally acknowledged the vehicle's defective state and has officially authorized a statutory Lemon Law buyback.  There were no digital dashboard wa","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261986"},{"cmplid":"2261499","date_received":"2026-10-28","make":"CHEVROLET","model":"EQUINOX","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL","description":"I was using ACC on the freeway when the car in front of me abruptly stopped. I felt the car decelerate, but it didn’t feel like the car was slowing enough. By the time I manually pressed the brakes my car skidded and hit the stopped car in front of me. There was a flashing light that happened right before I hit the car warning me to brake. I’m worried that my car’s friction brakes were not activated by ACC. I will be taking it to an autobody shop soon for repair.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261499"},{"cmplid":"2261524","date_received":"2026-10-28","make":"GMC","model":"ACADIA","model_year":2017,"deaths":0,"injured":5,"fire":0,"crash":1,"component_desc":"Other/I am not sure","description":"The car seat hasn't failed but it was involved in an accident caused by a driver rear ending me. The seat is unusable and the insurance company is refusing to cover the cost of a replacement. They have told me to purchase a used one . The seat I have is 1 year old and has an expiration date of November 15, 2034. They claim car seats depreciate.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261524"},{"cmplid":"2261586","date_received":"2026-10-28","make":"GMC","model":"SIERRA EV","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"Repeated failures on my 2025 GMC Sierra EV. The truck shows 'Service High Voltage Battery' and the high voltage battery makes a high-pitched hissing noise; it has thrown battery errors twice. The A/C has failed repeatedly; this summer a passenger in the truck overheated and suffered heat stroke because the A/C was not working. Super Cruise and other driver safety features consistently fail while driving. The GPS/telematics module has failed (GPS never finds a location). The truck was at Bob Howard GMC in Edmond, OK from [XXX] to [XXX] (repair order [XXX], 41 days) for the telematics module and A/C, and went back on [XXX] for the A/C and battery and is still in the shop. GM case number [XXX]. No crashes.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261586"},{"cmplid":"2261587","date_received":"2026-10-28","make":"GMC","model":"SIERRA EV","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"VEHICLE SPEED CONTROL","description":"Repeated failures on my 2025 GMC Sierra EV. The truck shows 'Service High Voltage Battery' and the high voltage battery makes a high-pitched hissing noise; it has thrown battery errors twice. The A/C has failed repeatedly; this summer a passenger in the truck overheated and suffered heat stroke because the A/C was not working. Super Cruise and other driver safety features consistently fail while driving. The GPS/telematics module has failed (GPS never finds a location). The truck was at Bob Howard GMC in Edmond, OK from [XXX] to [XXX] (repair order [XXX], 41 days) for the telematics module and A/C, and went back on [XXX] for the A/C and battery and is still in the shop. GM case number [XXX]. No crashes.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261587"},{"cmplid":"2261588","date_received":"2026-10-28","make":"GMC","model":"SIERRA EV","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"LANE DEPARTURE: ASSIST","description":"Repeated failures on my 2025 GMC Sierra EV. The truck shows 'Service High Voltage Battery' and the high voltage battery makes a high-pitched hissing noise; it has thrown battery errors twice. The A/C has failed repeatedly; this summer a passenger in the truck overheated and suffered heat stroke because the A/C was not working. Super Cruise and other driver safety features consistently fail while driving. The GPS/telematics module has failed (GPS never finds a location). The truck was at Bob Howard GMC in Edmond, OK from [XXX] to [XXX] (repair order [XXX], 41 days) for the telematics module and A/C, and went back on [XXX] for the A/C and battery and is still in the shop. GM case number [XXX]. No crashes.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261588"},{"cmplid":"2261577","date_received":"2026-10-28","make":"CHEVROLET","model":"TRAVERSE","model_year":2026,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"The contact owns a 2026 Chevrolet Traverse. The contact stated that while driving 20 MPH, the vehicle crashed into a church sign and a flower arrangement surrounded by bricks before coming to a stop. The contact stated that the sunlight had obstructed the contact's vision. The contact stated that the impact caused her face to strike the steering wheel. The vehicle was towed to a local tow yard. The contact was transported by ambulance to the local medical center. The contact sustained bruises to the face, a fractured right arm in two places, and a busted mouth requiring nine stiches. A Police report was filed; however, the information was unavailable. The failure mileage was approximately 3,400.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261577"},{"cmplid":"2261132","date_received":"2026-10-27","make":"CHEVROLET","model":"TRAX","model_year":2025,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE AND ENGINE COOLING","description":"The contact owns a 2025 Chevrolet Trax. While driving 70 MPH, the vehicle made an abnormal sound with white smoke coming from the engine before flames started coming from the vehicle. The contact stated that engine oil was splattered on the rear glass, and the paint on the rear bumper was bubbling up. The contact pulled over and safely exited the vehicle with his son. The fire was self-extinguished. The contact and his son had stress and anxiety but had not sought medical attention. The vehicle was towed to the dealer but was not yet diagnosed. Prior to the failure, the vehicle was violently shaking while driving uphill, with white smoke coming from the exhaust pipe, and a burning oil odor. There was no engine oil on the dipstick. The check engine warning light was illuminated. The dealer had previously performed Technical Service Bulletin: 26-NA-014 after discovering that three spark plugs were covered in engine oil. The manufacturer was notified of the failure by phone and email. The failure mileage was approximately 31,000.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261132"},{"cmplid":"2261155","date_received":"2026-10-27","make":"BUICK","model":"ENVISION","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"The contact owns a 2024 Buick Envision. The contact stated that while driving 15-20 MPH, the brake pedal was depressed and the brakes failed to respond as needed, causing the vehicle to crash into a residence. The contact shifted into reverse(R), and the vehicle crashed into a porta-potty at a construction site. The vehicle shifted into park and stopped. The contact stated that the Driver Assist feature was operational during the failure. The contact sustained bruising and soreness to the right side of the body. The vehicle was drivable after the failure. The approximate failure mileage was 22,000.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261155"},{"cmplid":"2261156","date_received":"2026-10-27","make":"BUICK","model":"ENVISION","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"The contact owns a 2024 Buick Envision. The contact stated that while driving 15-20 MPH, the brake pedal was depressed and the brakes failed to respond as needed, causing the vehicle to crash into a residence. The contact shifted into reverse(R), and the vehicle crashed into a porta-potty at a construction site. The vehicle shifted into park and stopped. The contact stated that the Driver Assist feature was operational during the failure. The contact sustained bruising and soreness to the right side of the body. The vehicle was drivable after the failure. The approximate failure mileage was 22,000.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261156"},{"cmplid":"2261380","date_received":"2026-10-27","make":"GMC","model":"SIERRA 2500","model_year":2020,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SERVICE BRAKES, HYDRAULIC","description":"The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving 65 MPH, there was a burning odor coming from the vehicle. The contact depressed the brake pedal, however, the vehicle failed to respond as needed. The vehicle was pulled over to the side of the road, coasted into a ditch, and went into a field before coming to a stop. After the vehicle came to a stop, the contact became aware that there was a fire behind every wheel, and the flames had spread to the grass. The fire was self-extinguished. The contact referenced NHTSA Campaign Number: 21V758000 (Service Brakes, Hydraulic); as the possible cause of the failure; however, the VIN was not included in the recall. The contact stated that the failure had previously occurred in 2023. The vehicle was towed to a tow yard. The failure mileage was 201,000.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261380"},{"cmplid":"2260831","date_received":"2026-10-26","make":"CHEVROLET","model":"TRAVERSE","model_year":2018,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"I was driving along the Jackie Robinson Parkway when, on a curve, the car braked on its own and crashed into a wall, resulting in the total destruction of the vehicle. My son had to be hospitalized.  This car had braked on its own before—at speeds of 10 or 15 mph—but I didn’t think much of it at the time; however, this time we were traveling at 45 mph when the","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260831"},{"cmplid":"2260832","date_received":"2026-10-26","make":"CHEVROLET","model":"TRAVERSE","model_year":2018,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"WHEELS","description":"I was driving along the Jackie Robinson Parkway when, on a curve, the car braked on its own and crashed into a wall, resulting in the total destruction of the vehicle. My son had to be hospitalized.  This car had braked on its own before—at speeds of 10 or 15 mph—but I didn’t think much of it at the time; however, this time we were traveling at 45 mph when the","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260832"},{"cmplid":"2260833","date_received":"2026-10-26","make":"CHEVROLET","model":"TRAVERSE","model_year":2018,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"I was driving along the Jackie Robinson Parkway when, on a curve, the car braked on its own and crashed into a wall, resulting in the total destruction of the vehicle. My son had to be hospitalized.  This car had braked on its own before—at speeds of 10 or 15 mph—but I didn’t think much of it at the time; however, this time we were traveling at 45 mph when the","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260833"},{"cmplid":"2260940","date_received":"2026-10-26","make":"CHEVROLET","model":"SUBURBAN 1500","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"Component: Steering & Suspension / Upper Ball Joint--Catastrophic Structural Failure: On [XXX], at highway speeds on [XXX], the left front wheel completely separated from the upper control arm due to an instantaneous upper ball joint failure. The left tire turned sideways, locking the steering system. The vehicle was equipped with factory stock suspension and GM 24-inch rims-Pre-Accident Diagnostic Negligence: The vehicle exhibited a severe front-end \"thumping noise\" within the warranty window. It was brought to Lucas Chevrolet on [XXX] (31,901 miles) and Burlington Chevrolet on [XXX] (with a \"Service 4WD\" light active). Both certified facilities failed to perform physical tear-downs or torque checks, releasing a hazardous vehicle. Burlington Chevrolet is currently ignoring all voicemails requesting my service records-Dangerous 20-Hour Roadside Abandonment: Chevrolet Roadside Assistance left the driver stranded on a live highway shoulder for 2.5 hours in rush-hour traffic and darkness. Due to unsafe conditions, the driver was forced to leave the vehicle for an unassisted tow. Because roadside repeatedly sent wrong equipment for a collapsed suspension, the vehicle sat overnight and was not delivered to the dealer until 21 hours later-Evidence Preservation Hazard: Dealership Director Bob called the consumer to explicitly direct them not to hire legal counsel. Following this call, the dealership unilaterally changed writing from a \"Customer Satisfaction Guarantee\" to a \"Goodwill","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260940"},{"cmplid":"2260941","date_received":"2026-10-26","make":"CHEVROLET","model":"SUBURBAN 1500","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"STEERING","description":"Component: Steering & Suspension / Upper Ball Joint--Catastrophic Structural Failure: On [XXX], at highway speeds on [XXX], the left front wheel completely separated from the upper control arm due to an instantaneous upper ball joint failure. The left tire turned sideways, locking the steering system. The vehicle was equipped with factory stock suspension and GM 24-inch rims-Pre-Accident Diagnostic Negligence: The vehicle exhibited a severe front-end \"thumping noise\" within the warranty window. It was brought to Lucas Chevrolet on [XXX] (31,901 miles) and Burlington Chevrolet on [XXX] (with a \"Service 4WD\" light active). Both certified facilities failed to perform physical tear-downs or torque checks, releasing a hazardous vehicle. Burlington Chevrolet is currently ignoring all voicemails requesting my service records-Dangerous 20-Hour Roadside Abandonment: Chevrolet Roadside Assistance left the driver stranded on a live highway shoulder for 2.5 hours in rush-hour traffic and darkness. Due to unsafe conditions, the driver was forced to leave the vehicle for an unassisted tow. Because roadside repeatedly sent wrong equipment for a collapsed suspension, the vehicle sat overnight and was not delivered to the dealer until 21 hours later-Evidence Preservation Hazard: Dealership Director Bob called the consumer to explicitly direct them not to hire legal counsel. Following this call, the dealership unilaterally changed writing from a \"Customer Satisfaction Guarantee\" to a \"Goodwill","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260941"},{"cmplid":"2260942","date_received":"2026-10-26","make":"CHEVROLET","model":"SUBURBAN 1500","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"POWER TRAIN","description":"Component: Steering & Suspension / Upper Ball Joint--Catastrophic Structural Failure: On [XXX], at highway speeds on [XXX], the left front wheel completely separated from the upper control arm due to an instantaneous upper ball joint failure. The left tire turned sideways, locking the steering system. The vehicle was equipped with factory stock suspension and GM 24-inch rims-Pre-Accident Diagnostic Negligence: The vehicle exhibited a severe front-end \"thumping noise\" within the warranty window. It was brought to Lucas Chevrolet on [XXX] (31,901 miles) and Burlington Chevrolet on [XXX] (with a \"Service 4WD\" light active). Both certified facilities failed to perform physical tear-downs or torque checks, releasing a hazardous vehicle. Burlington Chevrolet is currently ignoring all voicemails requesting my service records-Dangerous 20-Hour Roadside Abandonment: Chevrolet Roadside Assistance left the driver stranded on a live highway shoulder for 2.5 hours in rush-hour traffic and darkness. Due to unsafe conditions, the driver was forced to leave the vehicle for an unassisted tow. Because roadside repeatedly sent wrong equipment for a collapsed suspension, the vehicle sat overnight and was not delivered to the dealer until 21 hours later-Evidence Preservation Hazard: Dealership Director Bob called the consumer to explicitly direct them not to hire legal counsel. Following this call, the dealership unilaterally changed writing from a \"Customer Satisfaction Guarantee\" to a \"Goodwill","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260942"},{"cmplid":"2260973","date_received":"2026-10-26","make":"CADILLAC","model":"LYRIQ","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"I was parking in the garage and only tapped on the gas to move a little bit forward and the car accelerated on its own into a racking system and that racking system went through the wall of our home. I was only trying to move further up and barley touched the gas and then the car accelerated into the storage racking system","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260973"},{"cmplid":"2260516","date_received":"2026-10-25","make":"CADILLAC","model":"XT4","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"The car unexpectedly braked. There was nothing in front of the car & I was traveling only 20m/hr.    The car stopped so abruptly my sunglasses flew off.  Then i was hit from behind by a landscaping truck.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260516"}]}