{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=LEXUS","name":"LEXUS","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-10-31T00:26:36.931Z"},"summary":{"total_complaints":2618,"deaths":137,"injured":1702,"fires":243},"top_components":[{"component_desc":"VEHICLE SPEED CONTROL","n":588},{"component_desc":"AIR BAGS","n":370},{"component_desc":"SERVICE BRAKES","n":184},{"component_desc":"ELECTRICAL SYSTEM","n":118},{"component_desc":"UNKNOWN OR OTHER","n":117},{"component_desc":"STRUCTURE:BODY","n":111},{"component_desc":"AIR BAGS:FRONTAL","n":105},{"component_desc":"ENGINE","n":102},{"component_desc":"VEHICLE SPEED CONTROL:ACCELERATOR PEDAL","n":74},{"component_desc":"SERVICE BRAKES, HYDRAULIC","n":72}],"recent_complaints":[{"cmplid":"2255952","date_received":"2026-10-12","make":"LEXUS","model":"UX","model_year":2020,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"Was in an accident and none of the airbags deployed.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2255952"},{"cmplid":"2255454","date_received":"2026-10-10","make":"LEXUS","model":"NX","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"I was traveling on I-35 in heavy stop & go traffic, in an area under heavy construction where no shoulder was accessible, when the 18-wheeler in front applied their brakes consistent with the flow of traffic. I applied the brakes, but nothing happened causing me to roll forward and hit the back of the 18-wheeler. After impact, I placed the vehicle in park, & it was not until I pressed park that I believe the brakes became re-engaged. Once out of heavy traffic & safe to do so, I exited the highway, pulled over & restarted the vehicle. I believe the manual brakes failed to engage causing the incident. My safety and the safety of my passengers was put at risk, brakes are an integral part of a vehicle. I was not going fast and was actively engaged in driving. When I pushed the brakes and nothing happened, I repeatedly slammed my foot on the brake as my vehicle continued to roll into the 18-wheeler. Had I been going faster and a vehicle in front of me hit their brakes me and my passenger would be seriously injured. Toyota corporate has inspected the vehicle, and their response was as follows: \"According to the electronic data, the brake pedal was being softly applied during the recorded event. The brake pedal was forcibly applied 1.05 seconds prior to the crash. The electronic data indicated that the brakes were never applied prior to the impact.\" I have attempted to speak with Toyota Corporate (Legal Claims & Brand Engagement Center depts.), but they have been unresponsive to my ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2255454"},{"cmplid":"2255455","date_received":"2026-10-10","make":"LEXUS","model":"NX","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: WARNINGS","description":"I was traveling on I-35 in heavy stop & go traffic, in an area under heavy construction where no shoulder was accessible, when the 18-wheeler in front applied their brakes consistent with the flow of traffic. I applied the brakes, but nothing happened causing me to roll forward and hit the back of the 18-wheeler. After impact, I placed the vehicle in park, & it was not until I pressed park that I believe the brakes became re-engaged. Once out of heavy traffic & safe to do so, I exited the highway, pulled over & restarted the vehicle. I believe the manual brakes failed to engage causing the incident. My safety and the safety of my passengers was put at risk, brakes are an integral part of a vehicle. I was not going fast and was actively engaged in driving. When I pushed the brakes and nothing happened, I repeatedly slammed my foot on the brake as my vehicle continued to roll into the 18-wheeler. Had I been going faster and a vehicle in front of me hit their brakes me and my passenger would be seriously injured. Toyota corporate has inspected the vehicle, and their response was as follows: \"According to the electronic data, the brake pedal was being softly applied during the recorded event. The brake pedal was forcibly applied 1.05 seconds prior to the crash. The electronic data indicated that the brakes were never applied prior to the impact.\" I have attempted to speak with Toyota Corporate (Legal Claims & Brand Engagement Center depts.), but they have been unresponsive to my ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2255455"},{"cmplid":"2255456","date_received":"2026-10-10","make":"LEXUS","model":"NX","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"I was traveling on I-35 in heavy stop & go traffic, in an area under heavy construction where no shoulder was accessible, when the 18-wheeler in front applied their brakes consistent with the flow of traffic. I applied the brakes, but nothing happened causing me to roll forward and hit the back of the 18-wheeler. After impact, I placed the vehicle in park, & it was not until I pressed park that I believe the brakes became re-engaged. Once out of heavy traffic & safe to do so, I exited the highway, pulled over & restarted the vehicle. I believe the manual brakes failed to engage causing the incident. My safety and the safety of my passengers was put at risk, brakes are an integral part of a vehicle. I was not going fast and was actively engaged in driving. When I pushed the brakes and nothing happened, I repeatedly slammed my foot on the brake as my vehicle continued to roll into the 18-wheeler. Had I been going faster and a vehicle in front of me hit their brakes me and my passenger would be seriously injured. Toyota corporate has inspected the vehicle, and their response was as follows: \"According to the electronic data, the brake pedal was being softly applied during the recorded event. The brake pedal was forcibly applied 1.05 seconds prior to the crash. The electronic data indicated that the brakes were never applied prior to the impact.\" I have attempted to speak with Toyota Corporate (Legal Claims & Brand Engagement Center depts.), but they have been unresponsive to my ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2255456"},{"cmplid":"2253038","date_received":"2026-10-02","make":"LEXUS","model":"GX","model_year":2006,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"The contact owns a 2006 Lexus GX470. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed while attempting to switch lanes and the rear of the vehicle slid sideways before there was a loud boom coming from the vehicle. The vehicle became airborne and rolled approximately four times before landing upside down. While upside down another vehicle crashed into the vehicle and the vehicle rolled four more times. After the was struck by the second vehicle, the contact was able to exit the vehicle through the sunroof. The contact stated the front windshield had detached and separated from the vehicle. The contact sustained four fractured ribs, a fractured pelvis, a hemothorax, acute kidney and liver injuries, shoulder damage, head swelling on the left and right sides, an abrasion over the right abdomen, and a concussion. Medical attention was sought. A Police report was filed. The contact stated that the rear end of the vehicle had snapped. The failure mileage was 200,000.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2253038"},{"cmplid":"2248921","date_received":"2026-09-21","make":"LEXUS","model":"RX","model_year":2022,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"While driving in the [XXX] on the [XXX] my sunroof exploded. the noise was so loud and startling that i injured my back as a result. I had glass all over myself and the passenger seat. I immediately contacted my insurance company and drove directly to the Lexus dealership. I havent spoke to my claims adjuster yet nor the service advisor at Lexus. There were no prior warning signals or warning lamps. My vehicle is currently at the Lexus dealer in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2248921"},{"cmplid":"2245612","date_received":"2026-09-11","make":"LEXUS","model":"NX","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"POWER TRAIN","description":"The contact owns a 2024 Lexus NX 450H. The contact stated that while driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that the vehicle was uncontrollable. The brake pedal was depressed; however, the vehicle failed to stop as intended, and the vehicle crashed through the garage at the residence. The vehicle then crashed through the garage door, drove across the backyard, and into the neighbor's residence before stopping. The contact stated that the failure had occurred while the contact was attempting to park the vehicle. The vehicle was towed to a local tow yard. A Police report was filed. The contact sustained minor bruises. Medical attention was sought. The failure mileage was approximately 46,000.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2245612"},{"cmplid":"2245613","date_received":"2026-09-11","make":"LEXUS","model":"NX","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"The contact owns a 2024 Lexus NX 450H. The contact stated that while driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that the vehicle was uncontrollable. The brake pedal was depressed; however, the vehicle failed to stop as intended, and the vehicle crashed through the garage at the residence. The vehicle then crashed through the garage door, drove across the backyard, and into the neighbor's residence before stopping. The contact stated that the failure had occurred while the contact was attempting to park the vehicle. The vehicle was towed to a local tow yard. A Police report was filed. The contact sustained minor bruises. Medical attention was sought. The failure mileage was approximately 46,000.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2245613"},{"cmplid":"2240319","date_received":"2026-08-27","make":"LEXUS","model":"NX","model_year":2020,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE","description":"My 2020 Lexus NX 300 caught fire overnight while parked and unattended outside my residence. I discovered the fire the next morning. The Seattle Fire Department responded (incident #SFD-26-0112715) and their report states the fire originated in the engine compartment, with the cause of ignition listed as 'failure of equipment or heat source.' There was no collision, no theft, and no visible external damage prior to the fire. I am the original and only owner of this vehicle, with approximately 48,000 miles, and 100% of scheduled maintenance was performed at an authorized Lexus dealership (Lexus of Bellevue), with no aftermarket modifications. The fire also caused heat damage to a neighboring parked vehicle. I have reported this incident to Lexus Corporate Customer Experience and am seeking further investigation into the cause.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2240319"},{"cmplid":"2237466","date_received":"2026-08-20","make":"LEXUS","model":"RX","model_year":2018,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"On XXX, our 2018 Lexus RX 350L was involved in a high-speed collision in [XXX]. The vehicle struck a Jersey/concrete barrier with the left front of the vehicle.  The collision caused extensive damage to the left-front corner of the vehicle. The left-front wheel and suspension were severely displaced, with substantial damage extending through the left-front body structure toward the driver's door area. The vehicle was subsequently declared a total loss by the insurance company.  Despite the severity of the collision, none of the vehicle's airbags deployed, including the driver's frontal airbag and driver's side curtain airbag.  I am reporting this because I am concerned that the Supplemental Restraint System may not have operated as designed. I am not in a position to determine whether the impact met Lexus's deployment criteria and am requesting that the non-deployment be reviewed as a potential vehicle safety issue.  The vehicle currently remains available in salvage custody. The insurance company has been asked to preserve the vehicle so that the Event Data Recorder and/or airbag control module can be examined if necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2237466"},{"cmplid":"2235382","date_received":"2026-08-14","make":"LEXUS","model":"CT","model_year":2015,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"AIR BAGS","description":"Airbags blew on me while driving.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2235382"},{"cmplid":"2235685","date_received":"2026-08-14","make":"LEXUS","model":"RX","model_year":2017,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"After slowly making a left into a parking space at Dunkin Donuts and trying to deploy my brakes, my car lunged forward spontaneously accelerating, jumped two curbs and hit a barrier and the window of the store. The impact of the crash wrecked my front end and the radiator was damaged and was laying on the ground. With this intense impact, the airbags did not deploy on impact. My insurance agency totaled the car. After the crash the warning came on the screen that the Collision System had malfunctioned.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2235685"},{"cmplid":"2235686","date_received":"2026-08-14","make":"LEXUS","model":"RX","model_year":2017,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: WARNINGS","description":"After slowly making a left into a parking space at Dunkin Donuts and trying to deploy my brakes, my car lunged forward spontaneously accelerating, jumped two curbs and hit a barrier and the window of the store. The impact of the crash wrecked my front end and the radiator was damaged and was laying on the ground. With this intense impact, the airbags did not deploy on impact. My insurance agency totaled the car. After the crash the warning came on the screen that the Collision System had malfunctioned.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2235686"},{"cmplid":"2235687","date_received":"2026-08-14","make":"LEXUS","model":"RX","model_year":2017,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"After slowly making a left into a parking space at Dunkin Donuts and trying to deploy my brakes, my car lunged forward spontaneously accelerating, jumped two curbs and hit a barrier and the window of the store. The impact of the crash wrecked my front end and the radiator was damaged and was laying on the ground. With this intense impact, the airbags did not deploy on impact. My insurance agency totaled the car. After the crash the warning came on the screen that the Collision System had malfunctioned.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2235687"},{"cmplid":"2234052","date_received":"2026-08-10","make":"LEXUS","model":"IS","model_year":2014,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"I was in a collision accident where the front of my vehicle was impacted. The airbag did not deploy.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2234052"},{"cmplid":"2230326","date_received":"2026-07-29","make":"LEXUS","model":"ES","model_year":2021,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"On or July 28, 2026, I experienced a safety incident involving the driver’s side power window on my 2021 Lexus ES. The vehicle was running, and I reached through the driver’s side window to retrieve an item being handed to me. Without me pressing or activating the window switch, the driver’s window unexpectedly quickly closed on my arm. It trapped my right forearm. I could not get my arm out for several minutes and attempted to open the window with both the switch and manually using all my force from my upper body to try to free my right arm. The associate also tried to push the window back open but it would not budge. I had also tried opened the driver’s door to see if that would cause the window to release. Nothing I could do would budge the window open for me to pull free and the force was very strong against my arm. I finally freed my arm and the window closed quickly on both hands at my knuckles before I could pull them out. Which I also had to struggle against with great force.That's how fast the window was going. I did think I was going to loose my hand.  The incident resulted in injury to my right arm. Based on my understanding, the power window did not stop or reverse as I would have expected from the vehicle’s anti-pinch safety feature.  This unexpected window movement created a risk of serious injury. I am concerned that this may indicate a defect in the power window system or its safety features. I am submitting this report so the incident can be documented and in","canonical_url":"https://api.morvs.ai/vehicle-complaint/2230326"},{"cmplid":"2228577","date_received":"2026-07-23","make":"LEXUS","model":"ES","model_year":2012,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"The contact owned a 2012 Lexus ES 350. The contact stated that while driving 40 MPH, the vehicle was rear-ended by another vehicle, causing the vehicle to rear-end the vehicle in front, resulting in a three-vehicle crash. The impact caused the hood to unlatch, and the hood flew up. The air bags did not deploy. The contact's grandson was a passenger in a rear-facing car seat, and the contact was unable to determine whether the child had sustained any injuries. The contact suffered a sore neck and body, and medical attention was received. A Police report was filed. The vehicle was towed to a body shop and declared a total loss by the insurance company. The manufacturer was made aware of the failure and requested that the vehicle be retrieved to access the Event Data Recorder (EDR). The failure mileage was approximately 82,000.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2228577"},{"cmplid":"2225646","date_received":"2026-07-14","make":"LEXUS","model":"RX","model_year":2026,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"Technical Incident Timeline  Suspected Unintended Acceleration Event  2026 Lexus RX 350h Premium+ (Approximately 96 Miles)  Vehicle: 2026 Lexus RX 350h Premium+ Purchase Date: July 10, 2026 Dealer: Woodfield Lexus Incident Date: July 12, 2026 Approximate Time: 11:30 AM Vehicle Mileage at Incident: Approximately 96 miles  ⸻  Event Sequence  1. Vehicle Startup  * I entered the vehicle and started the vehicle normally. * The vehicle was in Park (P) at startup. * My right foot was on the brake pedal, as required to start the vehicle. * The accelerator pedal was not intentionally pressed.  2. Immediate Vehicle Behavior After Startup  * Immediately after startup, the vehicle produced an unusually loud powertrain noise similar to a motorcycle engine. * The vehicle unexpectedly moved forward with strong acceleration without my intended input. * The acceleration was sudden and unexpected.  3. Loss of Vehicle Control  * The vehicle traveled uphill at high speed. * The event occurred so quickly that I did not have sufficient time to react or take corrective action. * The vehicle became difficult to control during this period. * The front wheels climbed up the hill first.  4. Impact With Tree Trunk  * The vehicle continued uphill and shortly thereafter struck a tree trunk. * After the impact, the vehicle changed direction toward the right. * The vehicle continued moving at high speed after the impact.  5. Attempt to Stop Vehicle  * After the vehicle changed direction and continued moving","canonical_url":"https://api.morvs.ai/vehicle-complaint/2225646"},{"cmplid":"2225647","date_received":"2026-07-14","make":"LEXUS","model":"RX","model_year":2026,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ENGINE","description":"Technical Incident Timeline  Suspected Unintended Acceleration Event  2026 Lexus RX 350h Premium+ (Approximately 96 Miles)  Vehicle: 2026 Lexus RX 350h Premium+ Purchase Date: July 10, 2026 Dealer: Woodfield Lexus Incident Date: July 12, 2026 Approximate Time: 11:30 AM Vehicle Mileage at Incident: Approximately 96 miles  ⸻  Event Sequence  1. Vehicle Startup  * I entered the vehicle and started the vehicle normally. * The vehicle was in Park (P) at startup. * My right foot was on the brake pedal, as required to start the vehicle. * The accelerator pedal was not intentionally pressed.  2. Immediate Vehicle Behavior After Startup  * Immediately after startup, the vehicle produced an unusually loud powertrain noise similar to a motorcycle engine. * The vehicle unexpectedly moved forward with strong acceleration without my intended input. * The acceleration was sudden and unexpected.  3. Loss of Vehicle Control  * The vehicle traveled uphill at high speed. * The event occurred so quickly that I did not have sufficient time to react or take corrective action. * The vehicle became difficult to control during this period. * The front wheels climbed up the hill first.  4. Impact With Tree Trunk  * The vehicle continued uphill and shortly thereafter struck a tree trunk. * After the impact, the vehicle changed direction toward the right. * The vehicle continued moving at high speed after the impact.  5. Attempt to Stop Vehicle  * After the vehicle changed direction and continued moving","canonical_url":"https://api.morvs.ai/vehicle-complaint/2225647"},{"cmplid":"2225648","date_received":"2026-07-14","make":"LEXUS","model":"RX","model_year":2026,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FUEL/PROPULSION SYSTEM","description":"Technical Incident Timeline  Suspected Unintended Acceleration Event  2026 Lexus RX 350h Premium+ (Approximately 96 Miles)  Vehicle: 2026 Lexus RX 350h Premium+ Purchase Date: July 10, 2026 Dealer: Woodfield Lexus Incident Date: July 12, 2026 Approximate Time: 11:30 AM Vehicle Mileage at Incident: Approximately 96 miles  ⸻  Event Sequence  1. Vehicle Startup  * I entered the vehicle and started the vehicle normally. * The vehicle was in Park (P) at startup. * My right foot was on the brake pedal, as required to start the vehicle. * The accelerator pedal was not intentionally pressed.  2. Immediate Vehicle Behavior After Startup  * Immediately after startup, the vehicle produced an unusually loud powertrain noise similar to a motorcycle engine. * The vehicle unexpectedly moved forward with strong acceleration without my intended input. * The acceleration was sudden and unexpected.  3. Loss of Vehicle Control  * The vehicle traveled uphill at high speed. * The event occurred so quickly that I did not have sufficient time to react or take corrective action. * The vehicle became difficult to control during this period. * The front wheels climbed up the hill first.  4. Impact With Tree Trunk  * The vehicle continued uphill and shortly thereafter struck a tree trunk. * After the impact, the vehicle changed direction toward the right. * The vehicle continued moving at high speed after the impact.  5. Attempt to Stop Vehicle  * After the vehicle changed direction and continued moving","canonical_url":"https://api.morvs.ai/vehicle-complaint/2225648"}]}