{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=MCI","name":"MCI","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-11-03T07:50:47.693Z"},"summary":{"total_complaints":11,"deaths":0,"injured":0,"fires":9},"top_components":[{"component_desc":"SUSPENSION","n":2},{"component_desc":"ELECTRICAL SYSTEM","n":2},{"component_desc":"STEERING:LINKAGES:TIE ROD ASSEMBLY","n":1},{"component_desc":"SERVICE BRAKES, HYDRAULIC","n":1},{"component_desc":"POWER TRAIN:AXLE ASSEMBLY","n":1},{"component_desc":"POWER TRAIN","n":1},{"component_desc":"PARKING BRAKE","n":1},{"component_desc":"FUEL SYSTEM, DIESEL","n":1},{"component_desc":"ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER","n":1}],"recent_complaints":[{"cmplid":"1066191","date_received":"2014-05-18","make":"MCI","model":"J4500","model_year":2007,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"POWER TRAIN","description":"AS I WAS TRYING TO EASE MY WAY PAST ANOTHER VEHICLE BY USING LITE ACCELERATOR PRESSURE TO ACTIVATE AUTOMATIC CLUTCH, THE CLUTCH SUDDENLY ENGAGED CAUSING THE BUS TO LURCH FORWARD.  IN DOING SO THE SPOT MIRROR ON THE RIGHT SIDE STRUCK THE BACK OF THE VEHICLE SITTING NEXT TO ME BREAKING THE GLASS.  THIS BUS IS EQUIPPED WITH A ZF 12 SPEED TRANSMISSION WHICH I THINK IS THE PROBLEM.  WHEN MOVING IN SLOW TRAFFIC THE CLUTCH KICKS IN AND OUT AUTOMATICLY WHEN EVER IT FEELS LIKE IT.  SEVERAL TIMES IT FAILED TO KICK OUT CAUSING THE BUST TO CONTINUE TO MOVE FORWARD WHILE FOOT WAS OFF THROTTLE PEDAL.  I NEARLY REAR ENDED VEHICLES IN FRONT OF ME ON SEVERAL OCCASIONS.  THE OTHER PROBLEM WITH THIS TRANSMISSION IS THE SLOW RESPONSE WHEN BEGINING TO MOVE.  THE AUTOMATIC CLUTCH NEEDS TO ENGAGE BEFORE BUS WILL MOVE.  MANY TIMES THIS TAKES SOME TIME TO HAPPEN MAKING IT NECESSARY TO HOLD UP TRAFFIC BEFORE YOU HAVE ENOUGH TIME TO MAKE YOUR MOVE.  IT ALSO BOGS DOWN DURING THE SEVERAL SHIFTS IT MAKES WHICH IN ITSELF COULD CAUSE THE CAR BEHIND YOU TO RUN INTO THE BACK OF THE BUS.  I FEEL THIS TRANSMISSION OPTION IS VERY DANGEROUS WHEN USED IN SLOW TRAFFIC SITUATIONS.   *JS","canonical_url":"https://api.morvs.ai/vehicle-complaint/1066191"},{"cmplid":"1037010","date_received":"2014-02-06","make":"MCI","model":"E4500","model_year":2001,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"TL* THE CONTACT OWNS A 2001 MCI E4500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V498000 (ELECTRICAL SYSTEM). THE CONTACT NOTIFIED THE MANUFACTURER AND THEY STATED THAT THEY DID NOT KNOW WHERE TO DIRECT THE CONTACT IN ORDER TO HAVE THE VEHICLE REPAIRED.  IN MAY 2011, THE CONTACTS VEHICLE CAUGHT FIRE BECAUSE OF THE EQUALIZER IN THE VEHICLE. THE CONTACT REPAIRED THE VEHICLE DAMAGE AT HIS OWN EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 350,000 MILES.","canonical_url":"https://api.morvs.ai/vehicle-complaint/1037010"},{"cmplid":"1023321","date_received":"2013-11-22","make":"MCI","model":"102DL3","model_year":1997,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SUSPENSION","description":"TL* THE CONTACT OWNS A 1997 MCI 102DL3 BUS. THE CONTACT WAS TRAVELING 55 MPH AND TRANSPORTING CHILDREN WHEN A BURNING ODOR WAS EMITTED INTO THE VEHICLE. THE CONTACT EXITED THE VEHICLE TO INSPECT THE FAILURE AND DISCOVERED THAT THE REAR PASSENGER TAG AND THE DRIVE WHEEL WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE BY USING A FIRE EXTINGUISHER. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 122,232.","canonical_url":"https://api.morvs.ai/vehicle-complaint/1023321"},{"cmplid":"613932","date_received":"2007-02-20","make":"MCI","model":"D4500","model_year":2004,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"STEERING:LINKAGES:TIE ROD ASSEMBLY","description":"TL*-  THE CONTACTLOST CONTROL OF A 2004 MCI  F3500 COACH AT A SPEED OF 30 MPH. THE FAILURE AND CURRENT MILEAGE WERE BOTH 250000.  THE  CONTACT  HAD THE VEHICLE TOWED TO A FACILITY IN ST. LOUIS, WHERE HE WAS TOLD UPON ARRIVAL THAT THE STEERING PIVOT POINT  RIPPED FROM THE FRAME OF THE VEHICLE, AND WAS INOPERABLE. HE CALLEDF THE MANUFACTURER THEY HAD IT TOWED TO THE REPAIR CENTER. THE  FRAME WAS WEAK, AND THEY WANTED TO WIRE NEW FRAME MATERIAL, WHICH THEY HAVE NOT BEEN ABLE TO LOCATE TO REPAIR THE VEHICLE.  HE DID  NOT KNOW IF THIS HAPPENED TO ANY OTHER MOTOR COACH ON THE ROAD . ONCE THE MANUFACTURER REPAIRED THIS PROBLEM HE HA TO PAY FOR IT, BUT HE KNEW  THAT THIS  WAS A SAFETY  PROBLEM AND  WOULD LIKE TO RECEIVE A REIMBURSEMENT. *AK","canonical_url":"https://api.morvs.ai/vehicle-complaint/613932"},{"cmplid":"583492","date_received":"2006-05-24","make":"MCI","model":"102D3","model_year":1997,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"POWER TRAIN:AXLE ASSEMBLY","description":"GREYHOUND BUS FIRES- UNSOLICITED REPORT.  *TS  GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES:  TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER.  THE TAG AXLE WAS REDESIGNED.  THE NEW DESIGN USED SMALL WHEEL BEARINGS.  THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS.  GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001.  THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005.  SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES.  THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES.  GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES.  TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS.   (MAKE:  MOTOR COACH IND MODEL:  102D3 YEARS:  1997-2001).  *NM","canonical_url":"https://api.morvs.ai/vehicle-complaint/583492"},{"cmplid":"583493","date_received":"2006-05-24","make":"MCI","model":"102D3","model_year":1997,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SUSPENSION","description":"GREYHOUND BUS FIRES- UNSOLICITED REPORT.  *TS  GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES:  TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER.  THE TAG AXLE WAS REDESIGNED.  THE NEW DESIGN USED SMALL WHEEL BEARINGS.  THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS.  GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001.  THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005.  SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES.  THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES.  GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES.  TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS.   (MAKE:  MOTOR COACH IND MODEL:  102D3 YEARS:  1997-2001).  *NM","canonical_url":"https://api.morvs.ai/vehicle-complaint/583493"},{"cmplid":"583494","date_received":"2006-05-24","make":"MCI","model":"102D3","model_year":1997,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER","description":"GREYHOUND BUS FIRES- UNSOLICITED REPORT.  *TS  GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES:  TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER.  THE TAG AXLE WAS REDESIGNED.  THE NEW DESIGN USED SMALL WHEEL BEARINGS.  THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS.  GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001.  THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005.  SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES.  THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES.  GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES.  TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS.   (MAKE:  MOTOR COACH IND MODEL:  102D3 YEARS:  1997-2001).  *NM","canonical_url":"https://api.morvs.ai/vehicle-complaint/583494"},{"cmplid":"583495","date_received":"2006-05-24","make":"MCI","model":"102D3","model_year":1997,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"ELECTRICAL SYSTEM","description":"GREYHOUND BUS FIRES- UNSOLICITED REPORT.  *TS  GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES:  TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER.  THE TAG AXLE WAS REDESIGNED.  THE NEW DESIGN USED SMALL WHEEL BEARINGS.  THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS.  GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001.  THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005.  SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES.  THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES.  GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES.  TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS.   (MAKE:  MOTOR COACH IND MODEL:  102D3 YEARS:  1997-2001).  *NM","canonical_url":"https://api.morvs.ai/vehicle-complaint/583495"},{"cmplid":"583496","date_received":"2006-05-24","make":"MCI","model":"102D3","model_year":1997,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"PARKING BRAKE","description":"GREYHOUND BUS FIRES- UNSOLICITED REPORT.  *TS  GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES:  TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER.  THE TAG AXLE WAS REDESIGNED.  THE NEW DESIGN USED SMALL WHEEL BEARINGS.  THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS.  GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001.  THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005.  SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES.  THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES.  GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES.  TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS.   (MAKE:  MOTOR COACH IND MODEL:  102D3 YEARS:  1997-2001).  *NM","canonical_url":"https://api.morvs.ai/vehicle-complaint/583496"},{"cmplid":"583497","date_received":"2006-05-24","make":"MCI","model":"102D3","model_year":1997,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"SERVICE BRAKES, HYDRAULIC","description":"GREYHOUND BUS FIRES- UNSOLICITED REPORT.  *TS  GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES:  TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER.  THE TAG AXLE WAS REDESIGNED.  THE NEW DESIGN USED SMALL WHEEL BEARINGS.  THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS.  GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001.  THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005.  SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES.  THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES.  GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES.  TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS.   (MAKE:  MOTOR COACH IND MODEL:  102D3 YEARS:  1997-2001).  *NM","canonical_url":"https://api.morvs.ai/vehicle-complaint/583497"},{"cmplid":"583498","date_received":"2006-05-24","make":"MCI","model":"102D3","model_year":1997,"deaths":0,"injured":0,"fire":1,"crash":0,"component_desc":"FUEL SYSTEM, DIESEL","description":"GREYHOUND BUS FIRES- UNSOLICITED REPORT.  *TS  GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES:  TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER.  THE TAG AXLE WAS REDESIGNED.  THE NEW DESIGN USED SMALL WHEEL BEARINGS.  THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS.  GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001.  THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005.  SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES.  THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES.  GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES.  TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS.   (MAKE:  MOTOR COACH IND MODEL:  102D3 YEARS:  1997-2001).  *NM","canonical_url":"https://api.morvs.ai/vehicle-complaint/583498"}]}