{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=RIVIAN","name":"RIVIAN","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-11-07T10:41:20.270Z"},"summary":{"total_complaints":96,"deaths":0,"injured":57,"fires":5},"top_components":[{"component_desc":"SERVICE BRAKES","n":12},{"component_desc":"VEHICLE SPEED CONTROL","n":11},{"component_desc":"FORWARD COLLISION AVOIDANCE: WARNINGS","n":11},{"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","n":9},{"component_desc":"ELECTRICAL SYSTEM","n":7},{"component_desc":"FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL","n":6},{"component_desc":"UNKNOWN OR OTHER","n":5},{"component_desc":"SUSPENSION","n":5},{"component_desc":"WHEELS","n":4},{"component_desc":"LANE DEPARTURE: ASSIST","n":4}],"recent_complaints":[{"cmplid":"2255340","date_received":"2026-10-09","make":"RIVIAN","model":"R1T","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VISIBILITY/WIPER","description":"In my recordings, the backup camera image took 6 to 11 seconds to appear after shifting into reverse. FMVSS 111 (S6.2.3) requires 2.0 seconds. It happens on software 2026.23 and newer, which is the fix software for Rivian recall 26V597.  Crash: Around the end of August 2026 (I don't know the exact date), I was turning around in a parking lot in Stone Mountain, GA with a rooftop tent on the truck. I shifted into reverse, the backup camera image never came up on the center screen, and the truck backed into a pole at under 3 mph. The rear bumper and tailgate were damaged.  I recorded it on September 24, 2026: 1. Shifted from Park to Reverse. The center screen showed a Loading spinner and no camera image for about 10.8 seconds. 2. Already in Reverse when I started recording. The truck was rolling backward at 2 mph while the center screen was blank. The camera image first appeared about 6 seconds into the recording. Frame-by-frame stills are attached. A link to both videos is in the attached PDF.  Software: Rivian told me the truck was on 2026.23.0 at the time of the crash. It is on 2026.31.0 now. Recall 26V597 says R1 software before 2026.23 is affected, and it describes a stability control message covering the camera image. What I see is a Loading spinner or a blank screen, which the recall does not describe.  I sent both videos to Rivian on September 24. On October 9 Rivian told me the truck was operating normally, said it could not retrieve data from the time of the crash, and","canonical_url":"https://api.morvs.ai/vehicle-complaint/2255340"},{"cmplid":"2255341","date_received":"2026-10-09","make":"RIVIAN","model":"R1T","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"In my recordings, the backup camera image took 6 to 11 seconds to appear after shifting into reverse. FMVSS 111 (S6.2.3) requires 2.0 seconds. It happens on software 2026.23 and newer, which is the fix software for Rivian recall 26V597.  Crash: Around the end of August 2026 (I don't know the exact date), I was turning around in a parking lot in Stone Mountain, GA with a rooftop tent on the truck. I shifted into reverse, the backup camera image never came up on the center screen, and the truck backed into a pole at under 3 mph. The rear bumper and tailgate were damaged.  I recorded it on September 24, 2026: 1. Shifted from Park to Reverse. The center screen showed a Loading spinner and no camera image for about 10.8 seconds. 2. Already in Reverse when I started recording. The truck was rolling backward at 2 mph while the center screen was blank. The camera image first appeared about 6 seconds into the recording. Frame-by-frame stills are attached. A link to both videos is in the attached PDF.  Software: Rivian told me the truck was on 2026.23.0 at the time of the crash. It is on 2026.31.0 now. Recall 26V597 says R1 software before 2026.23 is affected, and it describes a stability control message covering the camera image. What I see is a Loading spinner or a blank screen, which the recall does not describe.  I sent both videos to Rivian on September 24. On October 9 Rivian told me the truck was operating normally, said it could not retrieve data from the time of the crash, and","canonical_url":"https://api.morvs.ai/vehicle-complaint/2255341"},{"cmplid":"2244995","date_received":"2026-09-09","make":"RIVIAN","model":"R1S","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"OnXXX, at approximately 5:00 PM CT, my 2025 Rivian R1S was involved in a low-speed rear-end collision at the intersection of [XXX] and the [XXX]. I was merging onto the service road (posted speed approx. 55 mph) behind another vehicle that began its merge through a stop sign, then stopped suddenly. I was moving forward at approximately 5-10 mph while checking oncoming traffic to my left. The vehicle's Automatic Emergency Braking system did not engage, and no forward collision warning was displayed, before I struck the vehicle ahead. I applied the brakes manually only after impact. No injuries occurred.  I am reporting this because Rivian has previously disclosed to NHTSA (Recall 25V-585, XXX) a related defect in which its ADAS software misclassified a lead vehicle at low speed. My incident involved the same general failure pattern - the system not correctly responding to a slow-moving vehicle directly ahead at low speed.  Additionally, the vehicle's onboard camera/recording system (Gear Guard) had been disabled by the manufacturer service center during a repair visit completed earlier that same day, and was not re-enabled before the vehicle was returned to me. As a result, no independent video record of the incident exists. I have submitted a formal written request to the manufacturer to preserve all EDR, ADAS, and vehicle telemetry data from the date of the incident, and that review is ongoing as of this filing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT","canonical_url":"https://api.morvs.ai/vehicle-complaint/2244995"},{"cmplid":"2244996","date_received":"2026-09-09","make":"RIVIAN","model":"R1S","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: WARNINGS","description":"OnXXX, at approximately 5:00 PM CT, my 2025 Rivian R1S was involved in a low-speed rear-end collision at the intersection of [XXX] and the [XXX]. I was merging onto the service road (posted speed approx. 55 mph) behind another vehicle that began its merge through a stop sign, then stopped suddenly. I was moving forward at approximately 5-10 mph while checking oncoming traffic to my left. The vehicle's Automatic Emergency Braking system did not engage, and no forward collision warning was displayed, before I struck the vehicle ahead. I applied the brakes manually only after impact. No injuries occurred.  I am reporting this because Rivian has previously disclosed to NHTSA (Recall 25V-585, XXX) a related defect in which its ADAS software misclassified a lead vehicle at low speed. My incident involved the same general failure pattern - the system not correctly responding to a slow-moving vehicle directly ahead at low speed.  Additionally, the vehicle's onboard camera/recording system (Gear Guard) had been disabled by the manufacturer service center during a repair visit completed earlier that same day, and was not re-enabled before the vehicle was returned to me. As a result, no independent video record of the incident exists. I have submitted a formal written request to the manufacturer to preserve all EDR, ADAS, and vehicle telemetry data from the date of the incident, and that review is ongoing as of this filing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT","canonical_url":"https://api.morvs.ai/vehicle-complaint/2244996"},{"cmplid":"2230888","date_received":"2026-07-30","make":"RIVIAN","model":"R1S","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"On XXX, at approximately 12:19 PM, I was in the drive-through lane at a Chick-fil-A in [XXX], with my child as a passenger. I was using one-pedal driving mode and had come to a complete stop with my foot off the accelerator. I turned briefly to hand my child an ice cream cup, and when I looked back at the road, the vehicle was accelerating at full power with no contact from either pedal. To avoid striking the vehicles stopped ahead of me in the drive-through line, I swerved left into the Chick-fil-A building, causing a collision with the building. This put myself, my child, and nearby pedestrians and drivers at serious risk of injury. Cedar Park Police Department responded to the scene and a report was filed. I have video footage of the incident. The vehicle is available for inspection upon request. I believe the accelerator pedal and/or its sensor malfunctioned, possibly related to a known issue some other Rivian owners have reported involving cabin temperature affecting the pedal sensor; this has not yet been confirmed by a dealer or manufacturer. I am requesting that the manufacturer pull the vehicle’s black box/EDR data and perform full diagnostics on the pedal and sensor. [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2230888"},{"cmplid":"2230889","date_received":"2026-07-30","make":"RIVIAN","model":"R1S","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FUEL/PROPULSION SYSTEM","description":"On XXX, at approximately 12:19 PM, I was in the drive-through lane at a Chick-fil-A in [XXX], with my child as a passenger. I was using one-pedal driving mode and had come to a complete stop with my foot off the accelerator. I turned briefly to hand my child an ice cream cup, and when I looked back at the road, the vehicle was accelerating at full power with no contact from either pedal. To avoid striking the vehicles stopped ahead of me in the drive-through line, I swerved left into the Chick-fil-A building, causing a collision with the building. This put myself, my child, and nearby pedestrians and drivers at serious risk of injury. Cedar Park Police Department responded to the scene and a report was filed. I have video footage of the incident. The vehicle is available for inspection upon request. I believe the accelerator pedal and/or its sensor malfunctioned, possibly related to a known issue some other Rivian owners have reported involving cabin temperature affecting the pedal sensor; this has not yet been confirmed by a dealer or manufacturer. I am requesting that the manufacturer pull the vehicle’s black box/EDR data and perform full diagnostics on the pedal and sensor. [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2230889"},{"cmplid":"2230890","date_received":"2026-07-30","make":"RIVIAN","model":"R1S","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"On XXX, at approximately 12:19 PM, I was in the drive-through lane at a Chick-fil-A in [XXX], with my child as a passenger. I was using one-pedal driving mode and had come to a complete stop with my foot off the accelerator. I turned briefly to hand my child an ice cream cup, and when I looked back at the road, the vehicle was accelerating at full power with no contact from either pedal. To avoid striking the vehicles stopped ahead of me in the drive-through line, I swerved left into the Chick-fil-A building, causing a collision with the building. This put myself, my child, and nearby pedestrians and drivers at serious risk of injury. Cedar Park Police Department responded to the scene and a report was filed. I have video footage of the incident. The vehicle is available for inspection upon request. I believe the accelerator pedal and/or its sensor malfunctioned, possibly related to a known issue some other Rivian owners have reported involving cabin temperature affecting the pedal sensor; this has not yet been confirmed by a dealer or manufacturer. I am requesting that the manufacturer pull the vehicle’s black box/EDR data and perform full diagnostics on the pedal and sensor. [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","canonical_url":"https://api.morvs.ai/vehicle-complaint/2230890"},{"cmplid":"2219228","date_received":"2026-06-24","make":"RIVIAN","model":"EDV","model_year":2023,"deaths":0,"injured":10,"fire":0,"crash":0,"component_desc":"UNKNOWN OR OTHER","description":"Air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. I have 30 Rivian vehicles that this update has happened to and I have multiple driver's a day that are being affected by heat related issue with this new update.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2219228"},{"cmplid":"2210774","date_received":"2026-05-28","make":"RIVIAN","model":"R1S","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"I am submitting this complaint after learning through a recent TechCrunch article regarding the NHTSA investigation PE26004 into Rivian rear suspension / rear toe link failures that my incident appears substantially similar to the failures currently under investigation.  On March 2, 2024, at approximately 1:29 AM, my son [XXX]  was driving my 2023 Rivian R1S (VIN [XXX] ) in [XXX] .  While making a normal right turn from [XXX]  onto [XXX]  and accelerating normally afterward at approximately 30 mph, the vehicle suddenly suffered what appeared to be a catastrophic rear suspension failure.  According to the driver, the left rear portion of the vehicle suddenly jolted downward, a loud mechanical breaking sound was heard, and the vehicle immediately became uncontrollable. The rear suspension appeared to collapse instantly.  The vehicle then began sliding uncontrollably across the roadway and crossed into the opposite traffic lane.  The driver attempted to release the accelerator and correct steering input, but the vehicle did not respond normally. Steering control was effectively lost and the vehicle could not be controlled.  The vehicle ultimately impacted a tree on the left rear/driver-side rear area before coming to rest perpendicular to the roadway.  Importantly, the loss of control occurred BEFORE impact with the tree. The impact was a consequence of the apparent suspension failure and resulting loss of vehicle control, not the initiating cause of the event.  There was no rai","canonical_url":"https://api.morvs.ai/vehicle-complaint/2210774"},{"cmplid":"2201909","date_received":"2026-04-30","make":"RIVIAN","model":"R1S","model_year":2023,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"Toe link failed on the driver rear side. My vehicle went out of control, veered over adjacent lanes, over the bike path, onto the side walk and back onto the road and side walk.  I was left with a sore neck for several days, my apple watch kept trying to call 911 thinking I was in an accident.  Anyone one the sidewalk or  bike lane or adjacent vehicle lane would have been impacted. The problem has an outstanding recall with Rivian but my vehicle isn't part of the recall. Rivian is repairing the broken components.  No warning lamps, messages, or other symptoms before the failure.  I was traveling at ~50MPH through and intersection when as soon as I exited the intersection the vehicle turned to the right / banked to the right in an aggressive manner which I could not control. I went across and adjacent lane that was unoccupied sideways and onto the sidewalk then back onto the road.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2201909"},{"cmplid":"2196739","date_received":"2026-04-14","make":"RIVIAN","model":"R1S","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"On [XXX], I was driving my Rivian R1S on [XXX]  in the far left lane at highway speed on a smooth, straight road when I suddenly and completely lost control of the vehicle without warning. The vehicle swerved right, struck a vehicle in the middle lane, then veered left, spun, and collided head-on with the guardrail on the right side of the road. I was evaluated at the scene by EMT. There were no warning lamps, messages, or any symptoms of any kind prior to the failure. The loss of control was instantaneous and without any prior indication of a problem. Review of video footage captured by the vehicle's own cameras clearly shows the rear driver-side toe link failing and the rear wheel moving in a manner inconsistent with normal operation immediately prior to loss of control. At the scene, the rear driver-side wheel was visibly sitting at an abnormal angle, inconsistent with normal alignment, and the toe link bolt was visibly absent from its mounting location. The vehicle is currently being preserved as evidence and is available for inspection. The mounting location where the toe link bolt should be seated is visible and available for examination. The vehicle has not yet been inspected by Rivian, a dealer, or any independent service center. I am aware that Rivian issued NHTSA recall 26V003 on January 8, 2026, covering 2022-2025 R1T and R1S vehicles for this exact defect — rear toe link joint separation while driving, which increases the risk of a crash without prior warning. R","canonical_url":"https://api.morvs.ai/vehicle-complaint/2196739"},{"cmplid":"2196740","date_received":"2026-04-14","make":"RIVIAN","model":"R1S","model_year":2024,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"WHEELS","description":"On [XXX], I was driving my Rivian R1S on [XXX]  in the far left lane at highway speed on a smooth, straight road when I suddenly and completely lost control of the vehicle without warning. The vehicle swerved right, struck a vehicle in the middle lane, then veered left, spun, and collided head-on with the guardrail on the right side of the road. I was evaluated at the scene by EMT. There were no warning lamps, messages, or any symptoms of any kind prior to the failure. The loss of control was instantaneous and without any prior indication of a problem. Review of video footage captured by the vehicle's own cameras clearly shows the rear driver-side toe link failing and the rear wheel moving in a manner inconsistent with normal operation immediately prior to loss of control. At the scene, the rear driver-side wheel was visibly sitting at an abnormal angle, inconsistent with normal alignment, and the toe link bolt was visibly absent from its mounting location. The vehicle is currently being preserved as evidence and is available for inspection. The mounting location where the toe link bolt should be seated is visible and available for examination. The vehicle has not yet been inspected by Rivian, a dealer, or any independent service center. I am aware that Rivian issued NHTSA recall 26V003 on January 8, 2026, covering 2022-2025 R1T and R1S vehicles for this exact defect — rear toe link joint separation while driving, which increases the risk of a crash without prior warning. R","canonical_url":"https://api.morvs.ai/vehicle-complaint/2196740"},{"cmplid":"2195318","date_received":"2026-04-09","make":"RIVIAN","model":"R1T","model_year":2022,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"WHEELS","description":"We were driving on the highway going 70 MPH when we heard a loud bang, and then the car immediately catapulted to the right off the road and slammed into the concrete right median, spun around hit a sign and then ended up in the right bridge barrier (shoulder). During the crash 6 airbags deployed from the impact of the crash.  The highway patrolman stated that you could see the driver-side rear wheel started skidding based on the marks on the road.  We thought it was a blown tire.  But the tires were all in tact.  The driver-side rear wheel was turned out and it was clear that the toe-link joint had separated from the wheel axel and this is what caused our crash.   The car has been totaled by insurance company and taken salvage yard in Knightdale, NC.  We were both wearing seatbelts, and I (the passenger) was thrown around during the crash and ended up going to the hospital with neck and back pain.  I have severe neck misalignment and soft tissue damage on my neck and back.  I was unable to work for 4 days after the accident and still am not able to sleep well due to pain.  We were in the right hand lane of the highway and did not hit any other cars, but if we had been in a different lane we could have hit another car and caused more injuries and damage.  The problem that caused the accident was the problem that was listed on the product recall, we had an appointment to get it fixed the next day.   We had the car towed to the Rivian service center where they verbally confirme","canonical_url":"https://api.morvs.ai/vehicle-complaint/2195318"},{"cmplid":"2195319","date_received":"2026-04-09","make":"RIVIAN","model":"R1T","model_year":2022,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"SUSPENSION","description":"We were driving on the highway going 70 MPH when we heard a loud bang, and then the car immediately catapulted to the right off the road and slammed into the concrete right median, spun around hit a sign and then ended up in the right bridge barrier (shoulder). During the crash 6 airbags deployed from the impact of the crash.  The highway patrolman stated that you could see the driver-side rear wheel started skidding based on the marks on the road.  We thought it was a blown tire.  But the tires were all in tact.  The driver-side rear wheel was turned out and it was clear that the toe-link joint had separated from the wheel axel and this is what caused our crash.   The car has been totaled by insurance company and taken salvage yard in Knightdale, NC.  We were both wearing seatbelts, and I (the passenger) was thrown around during the crash and ended up going to the hospital with neck and back pain.  I have severe neck misalignment and soft tissue damage on my neck and back.  I was unable to work for 4 days after the accident and still am not able to sleep well due to pain.  We were in the right hand lane of the highway and did not hit any other cars, but if we had been in a different lane we could have hit another car and caused more injuries and damage.  The problem that caused the accident was the problem that was listed on the product recall, we had an appointment to get it fixed the next day.   We had the car towed to the Rivian service center where they verbally confirme","canonical_url":"https://api.morvs.ai/vehicle-complaint/2195319"},{"cmplid":"2194293","date_received":"2026-04-07","make":"RIVIAN","model":"R1T","model_year":2022,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"VEHICLE SPEED CONTROL","description":"I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45   minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet conditions and windy road. As I tried to slow the car down, using the steering while cruise control adjustment buttons, I steered through a curve and rather than turn with the road, as I had intended, the truck slid off the road to the left, effectively hydroplaning, into two trees, at about 40 mph. The airbags deployed as the truck came to a complete halt against the two trees. The car automatically called 911 as I sat there trying to assess what had just happened, whether I was hurt, and whether my dog was hurt. I told the 911 operator that the truck had called them automatically adn that I was ok and I would call in the morning after assessing what had happened. I am waiting for the police report and also waiting for the incident report from Rivian, which has an on-board log of events. I don't know why the cruise control engaged at such a high speed, rather than at the posted speed limit, but this appears to be a known flaw with Rivian's cruise control that I was not aware of. The cruise control and software are available for inspection by NHTSA. There is also an active recall on this ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2194293"},{"cmplid":"2194294","date_received":"2026-04-07","make":"RIVIAN","model":"R1T","model_year":2022,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"WHEELS","description":"I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45   minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet conditions and windy road. As I tried to slow the car down, using the steering while cruise control adjustment buttons, I steered through a curve and rather than turn with the road, as I had intended, the truck slid off the road to the left, effectively hydroplaning, into two trees, at about 40 mph. The airbags deployed as the truck came to a complete halt against the two trees. The car automatically called 911 as I sat there trying to assess what had just happened, whether I was hurt, and whether my dog was hurt. I told the 911 operator that the truck had called them automatically adn that I was ok and I would call in the morning after assessing what had happened. I am waiting for the police report and also waiting for the incident report from Rivian, which has an on-board log of events. I don't know why the cruise control engaged at such a high speed, rather than at the posted speed limit, but this appears to be a known flaw with Rivian's cruise control that I was not aware of. The cruise control and software are available for inspection by NHTSA. There is also an active recall on this ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2194294"},{"cmplid":"2194295","date_received":"2026-04-07","make":"RIVIAN","model":"R1T","model_year":2022,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL","description":"I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45   minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet conditions and windy road. As I tried to slow the car down, using the steering while cruise control adjustment buttons, I steered through a curve and rather than turn with the road, as I had intended, the truck slid off the road to the left, effectively hydroplaning, into two trees, at about 40 mph. The airbags deployed as the truck came to a complete halt against the two trees. The car automatically called 911 as I sat there trying to assess what had just happened, whether I was hurt, and whether my dog was hurt. I told the 911 operator that the truck had called them automatically adn that I was ok and I would call in the morning after assessing what had happened. I am waiting for the police report and also waiting for the incident report from Rivian, which has an on-board log of events. I don't know why the cruise control engaged at such a high speed, rather than at the posted speed limit, but this appears to be a known flaw with Rivian's cruise control that I was not aware of. The cruise control and software are available for inspection by NHTSA. There is also an active recall on this ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2194295"},{"cmplid":"2189223","date_received":"2026-03-23","make":"RIVIAN","model":"R1S","model_year":2026,"deaths":0,"injured":1,"fire":0,"crash":0,"component_desc":"STRUCTURE:BODY:HATCHBACK/LIFTGATE","description":"Summary of the problem: The rear liftgate on my Rivian failed to detect an obstruction while closing and continued to close despite contact with a person.  What happened: While the rear liftgate was automatically closing, I was unaware it was coming down and walked into it. The liftgate made contact with my upper body/face and did not stop or reverse as expected. Instead, it continued closing and forced me to the ground.  Safety issue: The liftgate’s safety sensor failed to detect a human obstruction, creating a serious risk of injury. This is especially dangerous for children or shorter individuals who may be struck in the head or face.  Injuries: I sustained bruising to my face and was knocked to the ground as a result of the liftgate continuing to close after impact.  Why this is dangerous: A properly functioning power liftgate should stop and reverse when it encounters resistance. This system failed entirely, posing a significant safety hazard. There were no warnings or components that alerted before or after it failed to sense.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2189223"},{"cmplid":"2179260","date_received":"2026-02-21","make":"RIVIAN","model":"R1S","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"Car suddenly lost control, making zig zag movements, none of the safety sensors were working, car went off road and crashed into freeway side fence. Windows airbags deployed on driver window and passenger window behind driver seat","canonical_url":"https://api.morvs.ai/vehicle-complaint/2179260"},{"cmplid":"2179261","date_received":"2026-02-21","make":"RIVIAN","model":"R1S","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"LANE DEPARTURE: WARNING","description":"Car suddenly lost control, making zig zag movements, none of the safety sensors were working, car went off road and crashed into freeway side fence. Windows airbags deployed on driver window and passenger window behind driver seat","canonical_url":"https://api.morvs.ai/vehicle-complaint/2179261"}]}