{"@context":{"@vocab":"https://schema.org/"},"@type":"ItemList","@id":"https://api.morvs.ai/api/v1/nhtsa/complaints/check?make=VOLKSWAGEN","name":"VOLKSWAGEN","_source":{"data_provider":"AI Analytics","brand_name":"MORVS","brand_url":"https://morvs.ai/","data_provider_url":"https://api.morvs.ai","license":"https://creativecommons.org/publicdomain/zero/1.0/","primary_source":"https://www-odi.nhtsa.dot.gov/downloads/","generated_at":"2026-11-03T16:43:59.165Z"},"summary":{"total_complaints":5148,"deaths":61,"injured":2737,"fires":1597},"top_components":[{"component_desc":"AIR BAGS","n":625},{"component_desc":"ELECTRICAL SYSTEM","n":525},{"component_desc":"UNKNOWN OR OTHER","n":267},{"component_desc":"ENGINE","n":263},{"component_desc":"SERVICE BRAKES","n":252},{"component_desc":"VEHICLE SPEED CONTROL","n":230},{"component_desc":"SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER","n":224},{"component_desc":"AIR BAGS:FRONTAL","n":216},{"component_desc":"SEATS","n":170},{"component_desc":"STRUCTURE:BODY","n":142}],"recent_complaints":[{"cmplid":"2261500","date_received":"2026-10-28","make":"AUDI","model":"Q4 SPORTBACK E-TRON","model_year":2025,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"Vehicle: 2025 Audi Q4 e-tron Premium Plus quattro Safety concern: Side airbags failed to deploy during a significant driver's-side collision. On XXX, I was driving my 2025 Audi Q4 e-tron at approximately 45 mph in [XXX] when another vehicle, a Hyundai, struck the driver's side of my Audi near the front driver's door and front wheel area. Immediately before the collision, I noticed the other vehicle in my left peripheral vision and heard tires screeching. I do not know the Hyundai's actual speed. The impact caused extensive damage to the driver's side of my Audi, including the front and rear driver's-side doors, door seals, and surrounding structure. The front driver's door could not be fully closed afterward. My head struck the driver's-side window during the collision, and my glasses were dislodged. I was evaluated in an emergency department and diagnosed with a concussion. Despite the significant driver's-side impact, neither the driver's side curtain airbag nor the driver's seat-mounted side airbag deployed, to my knowledge. The airbags in the striking Hyundai reportedly deployed. My Audi continued traveling mostly straight after the collision until I brought it to a stop. I observed that the Hyundai had rotated after the collision. I am concerned that the Audi's side-impact restraint system may not have functioned as intended. I am requesting that NHTSA review this incident as a possible airbag nondeployment safety issue. Following the collision, the myAudi app displayed ","canonical_url":"https://api.morvs.ai/vehicle-complaint/2261500"},{"cmplid":"2260316","date_received":"2026-10-24","make":"VOLKSWAGEN","model":"ATLAS","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"My foot was completely on the brake pedal during a low-speed parking maneuver, and the vehicle, un-commanded, surged forward, causing the crash. The vehicle actively fought my braking. Also the crash assist did not engage nor stop the vehicle either , I was directly in front of the car I collided with.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260316"},{"cmplid":"2260317","date_received":"2026-10-24","make":"VOLKSWAGEN","model":"ATLAS","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"My foot was completely on the brake pedal during a low-speed parking maneuver, and the vehicle, un-commanded, surged forward, causing the crash. The vehicle actively fought my braking. Also the crash assist did not engage nor stop the vehicle either , I was directly in front of the car I collided with.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260317"},{"cmplid":"2260318","date_received":"2026-10-24","make":"VOLKSWAGEN","model":"ATLAS","model_year":2024,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"My foot was completely on the brake pedal during a low-speed parking maneuver, and the vehicle, un-commanded, surged forward, causing the crash. The vehicle actively fought my braking. Also the crash assist did not engage nor stop the vehicle either , I was directly in front of the car I collided with.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2260318"},{"cmplid":"2259730","date_received":"2026-10-22","make":"VOLKSWAGEN","model":"TAOS","model_year":2022,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"SERVICE BRAKES","description":"the brake hubs started smoking and got hot. 9/13/26 I was rear ended but no warning was initiated or airbag. now I have no brake pads and was unable to stop. I had an oil change due 30thousand miles but Affenburg in Shilo IL turned me away. I'm not happy with the maintenance people for not helping this last year. I was not informed of my last recall or brake extension.  this is a new car 2022 I expect better safety reminders and connection from Volkswagen. The bad brake system doesn't work. I do love my Taos as I feel it was made for me but the company is bad about honoring warranty issues.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2259730"},{"cmplid":"2259731","date_received":"2026-10-22","make":"VOLKSWAGEN","model":"TAOS","model_year":2022,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"the brake hubs started smoking and got hot. 9/13/26 I was rear ended but no warning was initiated or airbag. now I have no brake pads and was unable to stop. I had an oil change due 30thousand miles but Affenburg in Shilo IL turned me away. I'm not happy with the maintenance people for not helping this last year. I was not informed of my last recall or brake extension.  this is a new car 2022 I expect better safety reminders and connection from Volkswagen. The bad brake system doesn't work. I do love my Taos as I feel it was made for me but the company is bad about honoring warranty issues.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2259731"},{"cmplid":"2259732","date_received":"2026-10-22","make":"VOLKSWAGEN","model":"TAOS","model_year":2022,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"the brake hubs started smoking and got hot. 9/13/26 I was rear ended but no warning was initiated or airbag. now I have no brake pads and was unable to stop. I had an oil change due 30thousand miles but Affenburg in Shilo IL turned me away. I'm not happy with the maintenance people for not helping this last year. I was not informed of my last recall or brake extension.  this is a new car 2022 I expect better safety reminders and connection from Volkswagen. The bad brake system doesn't work. I do love my Taos as I feel it was made for me but the company is bad about honoring warranty issues.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2259732"},{"cmplid":"2259768","date_received":"2026-10-22","make":"VOLKSWAGEN","model":"ID.4","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"I was stopped in a friend’s driveway in front of her closed garage door to drop her off after an outing. The front sensor had not been alerting me to how close I was to any objects several times the same day. Before my passenger exited, the car suddenly lurched forward and smashed into my friend’s garage door, buckling several panels on the garage door and scraping the paint off the front of my car. I have contacted the dealership to have the car inspected and I’m waiting for an appointment. No police report has been filed. No injuries occurred. There were no warning lamps, messages, or other symptoms (aside from the front sensor  not alerting me when I was close to objects in front of me) prior to this incident.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2259768"},{"cmplid":"2259769","date_received":"2026-10-22","make":"VOLKSWAGEN","model":"ID.4","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING","description":"I was stopped in a friend’s driveway in front of her closed garage door to drop her off after an outing. The front sensor had not been alerting me to how close I was to any objects several times the same day. Before my passenger exited, the car suddenly lurched forward and smashed into my friend’s garage door, buckling several panels on the garage door and scraping the paint off the front of my car. I have contacted the dealership to have the car inspected and I’m waiting for an appointment. No police report has been filed. No injuries occurred. There were no warning lamps, messages, or other symptoms (aside from the front sensor  not alerting me when I was close to objects in front of me) prior to this incident.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2259769"},{"cmplid":"2259770","date_received":"2026-10-22","make":"VOLKSWAGEN","model":"ID.4","model_year":2023,"deaths":0,"injured":0,"fire":0,"crash":1,"component_desc":"BACK OVER PREVENTION: WARNINGS","description":"I was stopped in a friend’s driveway in front of her closed garage door to drop her off after an outing. The front sensor had not been alerting me to how close I was to any objects several times the same day. Before my passenger exited, the car suddenly lurched forward and smashed into my friend’s garage door, buckling several panels on the garage door and scraping the paint off the front of my car. I have contacted the dealership to have the car inspected and I’m waiting for an appointment. No police report has been filed. No injuries occurred. There were no warning lamps, messages, or other symptoms (aside from the front sensor  not alerting me when I was close to objects in front of me) prior to this incident.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2259770"},{"cmplid":"2259165","date_received":"2026-10-21","make":"AUDI","model":"Q5","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"The NEW vehicle keeps showing a warning light on the dash saying that the rear wheel bolts are loose two accidents have occurred in a 60 day period, the vehicle has been in for service multiple times and Audi has not found a fix for the safety light warning or found the loose bolts or suspension break issues. The have ignored a vehicle defect notice sent and lawyered up as soon as I said the vehicle was a lemon.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2259165"},{"cmplid":"2259166","date_received":"2026-10-21","make":"AUDI","model":"Q5","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"WHEELS","description":"The NEW vehicle keeps showing a warning light on the dash saying that the rear wheel bolts are loose two accidents have occurred in a 60 day period, the vehicle has been in for service multiple times and Audi has not found a fix for the safety light warning or found the loose bolts or suspension break issues. The have ignored a vehicle defect notice sent and lawyered up as soon as I said the vehicle was a lemon.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2259166"},{"cmplid":"2259167","date_received":"2026-10-21","make":"AUDI","model":"Q5","model_year":2025,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"UNKNOWN OR OTHER","description":"The NEW vehicle keeps showing a warning light on the dash saying that the rear wheel bolts are loose two accidents have occurred in a 60 day period, the vehicle has been in for service multiple times and Audi has not found a fix for the safety light warning or found the loose bolts or suspension break issues. The have ignored a vehicle defect notice sent and lawyered up as soon as I said the vehicle was a lemon.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2259167"},{"cmplid":"2257949","date_received":"2026-10-18","make":"VOLKSWAGEN","model":"ID.4","model_year":2023,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"STRUCTURE:BODY","description":"Failure to stop, auto continued forward. I veered right to avoid heading collision with a tree. I veered right but was unable to prevent colliding with the tree, scraping the bark. The vehicle then spontaneously accelerated and I had to slam my foot on the brake to make it stop. This caused $8900 of damage to the body of the vehicle.  The repairman at the collision shop expressed concerns with the brakes, and recommended the car be taken to the dealer to have the brakes checked..This EV has been reported as having this issue since 2021, for models 2021-2024; VW fails to install a safety recall. this problem. The car is a safety risk. I can’t drive it anymore because I fear a repeat of the incident. I injured my right shoulder with the sudden stop of the vehicle after the spontaneous acceleration. This vehicle poses a safety risk and I have to get rid of it, I can’t drive it for fear of a repeat of the malfunction.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2257949"},{"cmplid":"2257950","date_received":"2026-10-18","make":"VOLKSWAGEN","model":"ID.4","model_year":2023,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"WHEELS","description":"Failure to stop, auto continued forward. I veered right to avoid heading collision with a tree. I veered right but was unable to prevent colliding with the tree, scraping the bark. The vehicle then spontaneously accelerated and I had to slam my foot on the brake to make it stop. This caused $8900 of damage to the body of the vehicle.  The repairman at the collision shop expressed concerns with the brakes, and recommended the car be taken to the dealer to have the brakes checked..This EV has been reported as having this issue since 2021, for models 2021-2024; VW fails to install a safety recall. this problem. The car is a safety risk. I can’t drive it anymore because I fear a repeat of the incident. I injured my right shoulder with the sudden stop of the vehicle after the spontaneous acceleration. This vehicle poses a safety risk and I have to get rid of it, I can’t drive it for fear of a repeat of the malfunction.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2257950"},{"cmplid":"2257951","date_received":"2026-10-18","make":"VOLKSWAGEN","model":"ID.4","model_year":2023,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"FORWARD COLLISION AVOIDANCE: WARNINGS","description":"Failure to stop, auto continued forward. I veered right to avoid heading collision with a tree. I veered right but was unable to prevent colliding with the tree, scraping the bark. The vehicle then spontaneously accelerated and I had to slam my foot on the brake to make it stop. This caused $8900 of damage to the body of the vehicle.  The repairman at the collision shop expressed concerns with the brakes, and recommended the car be taken to the dealer to have the brakes checked..This EV has been reported as having this issue since 2021, for models 2021-2024; VW fails to install a safety recall. this problem. The car is a safety risk. I can’t drive it anymore because I fear a repeat of the incident. I injured my right shoulder with the sudden stop of the vehicle after the spontaneous acceleration. This vehicle poses a safety risk and I have to get rid of it, I can’t drive it for fear of a repeat of the malfunction.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2257951"},{"cmplid":"2257705","date_received":"2026-10-16","make":"AUDI","model":"Q5","model_year":2016,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"Vehicle was in a head-on collision at a speed of approximately 30-35 mph.  Both airbags in the front compartment failed to deploy while the airbags in the vehicle that made the illegal u-turn deployed.  I suffered injuries to my chest and neck as a result of direct impact to the steering wheel.  Vehicle purchased through McDonald Audi.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2257705"},{"cmplid":"2257567","date_received":"2026-10-16","make":"AUDI","model":"A6","model_year":2026,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"ELECTRICAL SYSTEM","description":"The contact owns a 2026 Audi A6. The contact stated that while driving in stop-and-go traffic, a second vehicle reversed and struck the front end of the contact's vehicle. During the crash, the driver's side front air bag failed to deploy. The contact sustained a neck injury that required medical treatment. A police report was taken at the scene. Following the crash, several safety-related failures occurred while operating the vehicle, including an illuminated air bag warning light, an \"SOS system not available\" warning message, a malfunctioning seat belt restraint that failed to properly secure the driver, and a trunk lid that failed to latch properly. The vehicle was taken to the dealer, who was unable to determine the cause of the failures. The manufacturer was notified of the failures. The failure mileage was 21,002.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2257567"},{"cmplid":"2257568","date_received":"2026-10-16","make":"AUDI","model":"A6","model_year":2026,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"AIR BAGS","description":"The contact owns a 2026 Audi A6. The contact stated that while driving in stop-and-go traffic, a second vehicle reversed and struck the front end of the contact's vehicle. During the crash, the driver's side front air bag failed to deploy. The contact sustained a neck injury that required medical treatment. A police report was taken at the scene. Following the crash, several safety-related failures occurred while operating the vehicle, including an illuminated air bag warning light, an \"SOS system not available\" warning message, a malfunctioning seat belt restraint that failed to properly secure the driver, and a trunk lid that failed to latch properly. The vehicle was taken to the dealer, who was unable to determine the cause of the failures. The manufacturer was notified of the failures. The failure mileage was 21,002.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2257568"},{"cmplid":"2257569","date_received":"2026-10-16","make":"AUDI","model":"A6","model_year":2026,"deaths":0,"injured":1,"fire":0,"crash":1,"component_desc":"LATCHES/LOCKS/LINKAGES:DOORS:LOCK","description":"The contact owns a 2026 Audi A6. The contact stated that while driving in stop-and-go traffic, a second vehicle reversed and struck the front end of the contact's vehicle. During the crash, the driver's side front air bag failed to deploy. The contact sustained a neck injury that required medical treatment. A police report was taken at the scene. Following the crash, several safety-related failures occurred while operating the vehicle, including an illuminated air bag warning light, an \"SOS system not available\" warning message, a malfunctioning seat belt restraint that failed to properly secure the driver, and a trunk lid that failed to latch properly. The vehicle was taken to the dealer, who was unable to determine the cause of the failures. The manufacturer was notified of the failures. The failure mileage was 21,002.","canonical_url":"https://api.morvs.ai/vehicle-complaint/2257569"}]}