# Effects of Virtual Assistant Features on User Experience in Service Settings

> **NCT07666295** · NA · NOT_YET_RECRUITING · sponsor: **University of Malaga** · enrollment: 400 (estimated)

## Conditions studied

- User Experience With Virtual Assistants in Service Settings

## Interventions

- **BEHAVIORAL:** High Anthropomorphism
- **BEHAVIORAL:** Low Anthropomorphism
- **BEHAVIORAL:** Accurate Virtual Assistant Response
- **BEHAVIORAL:** Inaccurate Virtual Assistant Response

## Key facts

- **NCT ID:** NCT07666295
- **Lead sponsor:** University of Malaga
- **Sponsor class:** OTHER
- **Phase:** NA
- **Study type:** INTERVENTIONAL
- **Status:** NOT_YET_RECRUITING
- **Start date:** 2026-09
- **Primary completion:** 2028-01
- **Final completion:** 2028-01
- **Target enrollment:** 400 (ESTIMATED)
- **Last updated:** 2026-06-24


## Primary source

ClinicalTrials.gov registry: https://clinicaltrials.gov/study/NCT07666295

## Citation

> US National Library of Medicine, ClinicalTrials.gov registration NCT07666295, "Effects of Virtual Assistant Features on User Experience in Service Settings". Retrieved via MORVS 2026-10-20 from https://api.morvs.ai/clinical/NCT07666295. Licensed CC0.

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