CFPB consumer complaint against Freedom Mortgage Company

Mortgage · Trouble during payment process — Trying to communicate with the company to fix an issue while managing or servicing your loan · received 2026-05-08T12:00:00-05:00 from CO · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22026775
Company
Freedom Mortgage Company
Product
Mortgage
Sub-product
Conventional home mortgage
Issue
Trouble during payment process
Sub-issue
Trying to communicate with the company to fix an issue while managing or servicing your loan
Date received
2026-05-08T12:00:00-05:00
Submitted via
Web
State
CO
Company response
Closed with explanation
Timely response
Yes
Consumer disputed
N/A
Tags
Servicemember

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