Respondent operates a commercial carpet cleaning business exclusively for apartment complexes. According to the Respondent, they have been land applying their wastewater, which is a questionable practice and uncommon practice in the industry. EPA twice observed direct discharges from one of their vans into a municipal storm drain, that goes to Little Bear Creek, the last one being on Oct. 26, 2004. Respondent does not have an NPDES permit for any such discharges. Respondent does not have an environmental policy and had no formal or written training for its employees on the handling of wastewater. EPA has contacted Respondent and Respondent is working on training and standard operating procedures to assure compliance with the Clean Water Act. EPA is Ordering Respondent to cease any more illegal discharges.