# NHTSA recall 24V477000

> **Polestar Automotive USA, Inc.** · 2024 POLESTAR POLESTAR 2 · component: **EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE** · OTA remedy

## Summary

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles.  The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

## Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

## Remedy

Polestar has released an over-the-air IHU software update, free of charge.  Owner notification letters were mailed August 9, 2024.  Owners may contact Polestar customer service at 1-800-806-2504.  Polestar's number for this recall is RP1016.

## Key facts

- **Campaign number:** 24V477000
- **Manufacturer:** Polestar Automotive USA, Inc.
- **Make:** POLESTAR
- **Model:** POLESTAR 2
- **Model year:** 2024
- **Component:** EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- **Report received:** 2024-06-26
- **OTA software update available**

## Primary source

NHTSA recall lookup: https://www.nhtsa.gov/recalls?nhtsaId=24V477000

## Citation

> US National Highway Traffic Safety Administration, recall campaign 24V477000 (Polestar Automotive USA, Inc., 2024 POLESTAR). Retrieved via MORVS 2026-11-01 from https://api.morvs.ai/nhtsa-recall/24V477000. Licensed CC0.

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