# NHTSA recall 24V757000

> **Kia America, Inc.** · 2025 KIA EV9 · component: **ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL** · OTA remedy

## Summary

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles.  Due to a software error, the instrument panel screen may fail.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

## Consequence

An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

## Remedy

The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge.  Owner notification letters were mailed October 25, 2024.  Owners may contact Kia Customer Service at 1-800-333-4542.  Kia's number for this recall is SC326.

## Key facts

- **Campaign number:** 24V757000
- **Manufacturer:** Kia America, Inc.
- **Make:** KIA
- **Model:** EV9
- **Model year:** 2025
- **Component:** ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- **Report received:** 2024-10-10
- **OTA software update available**

## Primary source

NHTSA recall lookup: https://www.nhtsa.gov/recalls?nhtsaId=24V757000

## Citation

> US National Highway Traffic Safety Administration, recall campaign 24V757000 (Kia America, Inc., 2025 KIA). Retrieved via MORVS 2026-11-01 from https://api.morvs.ai/nhtsa-recall/24V757000. Licensed CC0.

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*[NHTSA recalls dataset](/datasets/nhtsa-recalls) · CC0 1.0*