# NHTSA recall 25V125000

> **Volkswagen Group of America, Inc.** · 2025 AUDI Q4 SPORTBACK E-TRON · component: **ELECTRICAL SYSTEM:12V/24V/48V BATTERY**

## Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles.  The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

## Consequence

A loss of drive power increases the risk of a crash.

## Remedy

Dealers will replace the OCDC, free of charge.  Owner notification letters were mailed on May 20, 2025.  Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.  Volkswagen's number for this recall is 93CJ.  Audi's number for this recall is 93FR.

## Key facts

- **Campaign number:** 25V125000
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Make:** AUDI
- **Model:** Q4 SPORTBACK E-TRON
- **Model year:** 2025
- **Component:** ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- **Report received:** 2025-02-28

## Primary source

NHTSA recall lookup: https://www.nhtsa.gov/recalls?nhtsaId=25V125000

## Citation

> US National Highway Traffic Safety Administration, recall campaign 25V125000 (Volkswagen Group of America, Inc., 2025 AUDI). Retrieved via MORVS 2026-11-02 from https://api.morvs.ai/nhtsa-recall/25V125000. Licensed CC0.

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