# NHTSA recall 25V297000

> **Chrysler (FCA US, LLC)** · 2025 RAM 3500 · component: **POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)**

## Summary

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter.  A software error may cause the gear selection display to be inaccurate.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

## Consequence

An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

## Remedy

Dealers will update the cluster software, free of charge.  Owner notification letters were mailed May 22, 2025.  Owners may contact Chrysler customer service at 800-853-1403.  Chrysler's number for this recall is 36C.

## Key facts

- **Campaign number:** 25V297000
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Make:** RAM
- **Model:** 3500
- **Model year:** 2025
- **Component:** POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- **Report received:** 2025-05-08

## Primary source

NHTSA recall lookup: https://www.nhtsa.gov/recalls?nhtsaId=25V297000

## Citation

> US National Highway Traffic Safety Administration, recall campaign 25V297000 (Chrysler (FCA US, LLC), 2025 RAM). Retrieved via MORVS 2026-11-01 from https://api.morvs.ai/nhtsa-recall/25V297000. Licensed CC0.

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