# NHTSA recall 25V337000

> **Ford Motor Company** · 2024 LINCOLN NAUTILUS · component: **ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL**

## Summary

Ford Motor Company (Ford) is recalling certain 2024  Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.

## Consequence

A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.

## Remedy

The multimedia  module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.

## Key facts

- **Campaign number:** 25V337000
- **Manufacturer:** Ford Motor Company
- **Make:** LINCOLN
- **Model:** NAUTILUS
- **Model year:** 2024
- **Component:** ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- **Report received:** 2025-05-23

## Primary source

NHTSA recall lookup: https://www.nhtsa.gov/recalls?nhtsaId=25V337000

## Citation

> US National Highway Traffic Safety Administration, recall campaign 25V337000 (Ford Motor Company, 2024 LINCOLN). Retrieved via MORVS 2026-11-01 from https://api.morvs.ai/nhtsa-recall/25V337000. Licensed CC0.

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