# Ticket Process Concerns and Underlying Factors Contributing to Deficiencies after the New Electronic Health Record Go-Live at the Mann-Grandstaff VA Medical Center in Spokane, Washington
> **VA OIG hotline-healthcare-inspection** · 2022-03-17 · 21-00781-108
## Report
- **Title:** Ticket Process Concerns and Underlying Factors Contributing to Deficiencies after the New Electronic Health Record Go-Live at the Mann-Grandstaff VA Medical Center in Spokane, Washington
- **Report number:** 21-00781-108
- **Type:** hotline-healthcare-inspection
- **Publication date:** 2022-03-17
## Source
- [VA OIG report page](https://www.vaoig.gov/reports/hotline-healthcare-inspection/ticket-process-concerns-and-underlying-factors-contributing)
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