# 2021 VOLKSWAGEN ID.4 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
> NHTSA complaint `2208590` · 2026-05-20 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** Yes
- **Vehicle towed:** Yes
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** ID.4
- **Year:** 2021
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- **Speed:** 22 mph
## Narrative
While reversing out of a parking space, my 2021 Volkswagen ID.4 automatically braked and stopped abruptly. Immediately afterward, the vehicle accelerated forward unexpectedly. I pressed the brake pedal, but the vehicle did not respond and crashed into a retaining wall. A forensic analysis of the vehicle’s event data showed the accelerator was at 100% and the vehicle was traveling approximately 22 mph at impact. The airbags deployed, the vehicle was totaled, and both occupants sustained injuries. I believe the vehicle experienced a serious malfunction involving the braking and acceleration systems.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*