# 2015 FORD FUSION — BACK OVER PREVENTION
> NHTSA complaint `2210497` · 2026-05-27 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FUSION
- **Year:** 2015
- **Manufacturer:** Ford Motor Company
- **Component:** BACK OVER PREVENTION
## Narrative
The contact owns a 2015 Ford Fusion. The contact stated while reversing, the rear-view camera displayed a brief image, a blue image or a black image with the message " Rearview Camera Unavailable". The contact stated while reversing at an undisclosed speed, the failure recurred, causing the rear-end to strike a pole. The contact sustained a whiplash, and minor neck pain but did not seek medical assistance. The trunk of the vehicle sustained a dent. Upon looking up recall information on the Ford website, the contact became aware that the VIN was included in Customer Satisfaction Program Number: 25N17 (Rear-view Camera Replacement if Required after Dealer Evaluation). The dealer was contacted and scheduled a repair appointment; however, the trunk repair was not covered under the recall. The manufacturer was contacted and denied liability for collateral damage.  The failure mileage was unknown.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*