The contact owned a 2025 Toyota 4Runner. The contact stated that while driving at an undisclosed speed, the contact observed a large piece of debris in the roadway. The contact stated that traffic ahead was maneuvering erratically to avoid the debris, causing the contact to lose control of the vehicle. As a result, the vehicle left the roadway, struck several trees, and then collided with a brick wall. The contact stated that the air bags failed to deploy during the crash. A police report was filed. The contact sustained injuries to the leg, arm, and back and was transported to a local emergency room for medical treatment. The contact stated that surgery might be required due to the nerve injuries sustained in the crash. The vehicle was towed by the insurance company and was deemed a total loss. The contact believed that the failure may have been related to an improper repair for a battery replacement previously performed by the dealer. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,500.