# 2026 MERCEDES-BENZ GLC 300 4MATIC — ENGINE
> NHTSA complaint `2214940` · 2026-06-11 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** GLC 300 4MATIC
- **Year:** 2026
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** ENGINE
## Narrative
I was parked for a few minutes and I suddenly noticed a strong oder coming into my vehicle. I could not pinpoint what the smell was, but I knew that whatever was coming into the SUV was not safe. My screen started flashing warnings "Service Required: Do Not Drive" “Do  Not Shift Gears”. After the warning, white smoke started to roll out from under the hood and into the vehicle. I immediately ran back to get my baby out of her car seat and to safety. I was at my local YMCA and staff ran out to I assist me and had a fire extinguisher. YMCA called the police and fire department. Both were dispatched to the scene. I called my husband for help while we waited for police & fire to arrive. My husband popped the hood and we saw large blue flames coming out from the transmission or the engine and we notice that transmission fluid started to leak under the vehicle. My husband put the fire out with the fire extinguisher. A police report was made. I contacted the dealership immediately. I contacted my auto insurance agent the next morning. The fire dept. used heat guns to test the heat level in the engine area. Prior to this, I did not have any issues with the vehicle. I believe this to be some type of mechanical or electrical malfunction or failure, based on the white smoke and blue flames. My daughter and I were put at extreme safety risk. If my husband and the YMCA staff did not assist, I feel that we would have lost our lives. With the large amount of smoke rolling into the air, chil
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*