← NHTSA complaints

2023 TOYOTA TUNDRA — POWER TRAIN

crash1 injured · 2216958 · 2026-06-17

Vehicle

Make
TOYOTA
Model
TUNDRA
Year
2023
Manufacturer
Toyota Motor Corporation
Component
POWER TRAIN

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
Yes
Medical attention
Yes
Vehicle towed
No

Narrative

Over the past several months my truck 2023 toyota tundra has randomly died, completely shut off and sputtered to a stop. After these instances occurred the vehicle has had trouble to re-start. As a result I took my truck into the local dealership in Topeka KS, Lewis toyota, which did not complete any of the recall work, they said that the inicident could not be duplicated. For follow up, I took my vehicle to crown toyota where its currently receiving body repair from an unrelated traffic accident. I have given the service manager Ryan Wingert the total background of what has happened verbally several times, outlining the vehicle randomly just shutting down and not being able to re-start until several minutes has past and computer reset occurs. I feel that the vehicle is un safe to drive and toyota is not honoring any proactive follow up with my claim, stating that the dealerships have not been trained on the procedures to perform the work or the repair and pointing toward toyota corporate offices for a fix. I'm exaughsted from the endless loop and I want to ensure I receive a safe and reliable vehicle back from toyota. To date, the dealership has had my truck in there possession over two months with no resolution. The type of customer service and lack of follow up on critical safety items I feel puts our roadways at further risk of continual accidents due to toyotas lack of engagement and follow up. I take full advantage of the freedoms we enjoy every day, being a service di

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11744714
Machine
JSON-LD · Markdown