The contact owns a 2017 Nissan Altima. The contact stated that while driving at 30 MPH, the hood unexpectedly opened and struck the front windshield. The failure caused windshield glass shards to fly into the contact's eyes. The contact pulled over to the side of the road and called the insurance company, which dispatched a tow truck to the location. The contact was waiting for the ambulance to arrive to receive medical attention. While waiting for the ambulance and tow truck to arrive, the contact researched and discovered that the VIN was included in NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages); however, the contact had not received the recall notification. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.