← NHTSA complaints

2023 VOLVO XC40 — LANE DEPARTURE: ASSIST

crash · 2220550 · 2026-06-28

Vehicle

Make
VOLVO
Model
XC40
Year
2023
Manufacturer
Volvo Car USA, LLC
Component
LANE DEPARTURE: ASSIST
Speed
70 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

I was driving northbound on XXX, driving from [XXX] to [XXX]. I was driving in the left most lane and was approaching an area of the highway where there was construction currently in progress to my left (this was where Chuckanut Creek intersects the interstate, I was told they were constructing a salmon run there). As my vehicle was approaching the beginning of the construction area, my car's Lane Assist feature activated and the steering wheel turns to follow the yellow dashed lines that were painted on top of the current highway lane I was driving in, and I could not turn the steering wheel to the right as it was locking and completely turning to the left following the yellow dashed construction lane markings. I could not control the car, and I ended up hitting a concrete construction barrier. After impact, I regained control of the wheel and swerved a bit until fully slowing down to pull over onto the right hand shoulder. The front driver side wheel was completely busted and the car was not drivable following the collision. No person was physically hurt, nor other nearby vehicles. We towed the car to the nearest Volvo dealership where it currently remains, and have received an quote of current damages (the problem of what caused the accident is not included in the report nor confirmed by Volvo. When I spoke to their service department manager, he ultimately said Volvo doesn't claim responsibility and says it's the drivers responsibility to respond to Driver Assistance fea

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11747055
Machine
JSON-LD · Markdown