The contact owned a 2016 Nissan Versa Note. The contact stated that while driving approximately 5 MPH in a parking lot, the vehicle failed to stop as needed while the brake pedal was depressed. No warning lights were illuminated. The failure caused the vehicle to crash into a nearby wall, which was not damaged. The driver’s side steering wheel air bag deployed, and the front windshield fractured on the passenger’s side of the vehicle. A police report was filed. The vehicle was towed away to a local tow yard and deemed a total loss by the insurance provider. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The air bag deployed and struck the contact in the face, causing her front teeth to become loose and her mouth to bleed. A passenger was seated in the front seat when the windshield partially shattered, causing lacerations to the lips and the upper right eye. Medical attention was sought. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.