# 2020 FORD EXPEDITION — SEAT BELTS
> NHTSA complaint `2231016` · 2026-07-31 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPEDITION
- **Year:** 2020
- **Manufacturer:** Ford Motor Company
- **Component:** SEAT BELTS
- **Speed:** 53 mph
## Narrative
While driving on a public road, the recalled driver's side seatbelt pretensioner (Recall 26S34) spontaneously exploded without a crash. The seatbelt violently locked on my body, causing friction burns and bruising to my skin while the explosion caused hearing loss in my left ear. The vehicle is now un-driveable as the seatbelt no longer works and has been towed to a Ford dealership. The dealership has obtained possession of the vehicle stating it is not safe or legal to drive. We have contacted both the dealership and corporate ford for assistance with alternate transportation and have not been provided with any thus far. We have called 10 different times and visited the dealership in person twice & still no help. Since the incident, I experience high anxiety and stress whenever I am inside a motor vehicle. To add to this, the loss of my vehicle has caused severe logistical distress, disrupting my daily routine, which compounds my daily anxiety. It has been 10 days without any answers, only to be told if we don’t hear anything by mid August to call back and then we can escalate. This is unacceptable.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*