# 2020 MERCEDES-BENZ C 300 — STRUCTURE:BODY:TRUNK LID
> NHTSA complaint `2231547` · 2026-08-02 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** C 300
- **Year:** 2020
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** STRUCTURE:BODY:TRUNK LID
## Narrative
I own a 2020 Mercedes-Benz C300 equipped with a power trunk. On July 22, 2026, I took my vehicle to Annapolis Mercedes-Benz because the power trunk was repeatedly closing on its own while people were standing in the trunk opening. I specifically reported that the trunk was unexpectedly closing while I, my child, or another individual was loading or unloading the vehicle and expressed concern that someone could be injured.  The dealership kept the vehicle for several hours but advised me that no malfunction could be found. I was told the trunk had been reset and that there were no problems with the vehicle. I also provided video evidence of the trunk malfunction by text message to my service advisor.  On August 2, 2026, the exact same problem occurred. While I was loading groceries into the trunk, the power trunk unexpectedly closed without warning and struck my son in the head, causing injury.  This incident occurred after I had already reported the same safety concern to the dealership. I believe the power trunk is malfunctioning intermittently and presents a significant safety hazard because it can unexpectedly close on a person while the trunk is being used.  I am requesting that NHTSA investigate this potential safety defect, as it may pose a risk of injury to other vehicle owners and passengers.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*