The contact owned a 2025 Toyota Camry. The contact stated that while driving at an undisclosed speed, the vehicle was rear-ended, causing a chain reaction crash. The steering wheel became dislodged, and the steering wheel air bag failed to deploy. The vehicle was towed to a salvage yard by the insurance company. The front and the rear of the vehicle were damaged, and the vehicle was deemed a total loss by the insurance company. The contact sustained a fractured sternum, fractured nose, and the right side of the face was bruised. The contact was taken to the hospital by ambulance and was treated for the fractures and bruises. A Police report was filed. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.