# 2024 TESLA MODEL Y — UNKNOWN OR OTHER
> NHTSA complaint `2236304` · 2026-08-17 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TESLA
- **Model:** MODEL Y
- **Year:** 2024
- **Manufacturer:** Tesla, Inc.
- **Component:** UNKNOWN OR OTHER
- **Speed:** 5 mph
## Narrative
During a software update, the vehicle was parked and no key was present inside the car. The car went into neutral and forward through my gate onto oncoming traffic. The car hit a parked car and then came to a stop. The software update proceeded and I was unable to move the car until it finished.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*