# 2023 KIA SORENTO — SERVICE BRAKES
> NHTSA complaint `2236910` · 2026-08-19 · Kia America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** KIA
- **Model:** SORENTO
- **Year:** 2023
- **Manufacturer:** Kia America, Inc.
- **Component:** SERVICE BRAKES
## Narrative
The brakes failed; they felt spongy, as if my foot were pressing directly against the road. The car accelerated and I headed toward a wall; the sensors didn't stop the vehicle. It came to a halt against the wall after the impact. I was on my way to the repair shop for a scheduled appointment due to electrical problems.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*