← NHTSA complaints

2024 TOYOTA SIENNA HYBRID — SERVICE BRAKES

crash · 2239794 · 2026-08-26

Vehicle

Make
TOYOTA
Model
SIENNA HYBRID
Year
2024
Manufacturer
Toyota Motor Corporation
Component
SERVICE BRAKES

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

Three (3) separate systems failed. 1. Upon seeing cars ahead of us slowing down, my husband pressed the breaks to slow down to avoid collision. When he pressed on the breaks, instead of slowing down or stopping the vehicle, the brakes failed to engage, and caused a surge that compelled the vehicle to lurch forward. The lurch propelled our vehicle into collision with another vehicle. 2. Also, the forward collision warning system failed to alert or engage the breaks. Our vehicle was stopped by the impact of hitting the other vehicle, not by its own breaks. 3. The automatic breaking system also failed to engage at all prior to impact.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11759813
Machine
JSON-LD · Markdown