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2025 MAZDA CX-70 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

crash · 2240275 · 2026-08-27

Vehicle

Make
MAZDA
Model
CX-70
Year
2025
Manufacturer
Mazda Motor Corp.
Component
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Speed
1 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Within 100 days of purchasing the CX70 new ,we noticed that the collision avoidance system was malfunctioning . It would alert when no car was near us . It did not alert every time a car was actually in our right blind spot or moving through our right blind spot . The malfunctions were random and happened in a variation of conditions and driving situations . We began to mistrust the system and continually disregarded many of its alerts . The old boy who cried Wolf sinerio.We took the car into a Mazda dealer in [XXX] ,FINDLAY MAZDA they told us that the system is malfunctioning but the software fix is not yet available from the manufacturer Mazda. We were told to wait for contact from Mazda to get the update . About two moths later we backed into a mailbox at slow speed and received no alert . This collision caused $600 damage to the right tail light . This incident prompted me to call Mazda customer experience to get our software update expedited. They resisted and continued with the unavailable narrative .I insisted and demanded a fix as this was a safety feature that is now an unsafe condition and also it is a very expensive feature on this car that we paid for and have not had the use of for several month to that point . A service appointment was arranged at Alan Webb Mazda in [XXX] . By the time of the appointment there were two other service recalls that needed to be accomplished on the vehicle so I approved that works also but the repair of the collision avoidance syste

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11760122
Machine
JSON-LD · Markdown