The contact owns a 2025 Chevrolet Traverse. The contact stated while driving 35 MPH, the Forward Collision Avoidance system activated, and the vehicle abruptly stopped. The Forward Collision Avoidance message was displayed. The contact stated that there were no vehicles nearby during the failure. The contact sustained back pain, right and left shoulders and neck pain due to the abrupt stop. The failure was persistent. The contact deactivated the Forward Collision Avoidance feature and then reactivated the feature. The contact stated that while restarting the vehicle the Forward Collision Avoidance feature was reset. The manufacturer was contacted by phone and a case was filed. The failure mileage was approximately 12,000.