The contact owned a 2019 Chevrolet Traverse. The contact stated that while driving 3 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle decelerated, and the vehicle was uncontrollable. The vehicle crashed into the brother's vehicle parked in the driveway and pushed the vehicle forward. The vehicle then crashed into a desk before stopping. The contact stated that the failure had occurred while parking the vehicle in the driveway at the brother’s residence. The contact and her husband were inside the vehicle at the time of the failure. The vehicle was towed to a local tow yard. The contact was taken to the local medical center. The contact sustained pain in the right knee. The vehicle was inspected by the insurance company and deemed a total loss. A Police report was filed. The failure mileage was approximately 60,324.