The contact owns a 2026 Kia Sportage. The contact stated that his wife had driven for 6.5 hours at 35-70 MPH with the seat heater activated, the seat heater overheated. Upon exiting the vehicle, the driver discovered second-degree burns on her right thigh and significant bruising extending from her left thigh to her buttocks. The contact stated that the failure had occurred while the contact and wife were traveling on a 6.5 hours trip. The contact's wife received medical treatment for the injuries. The manufacturer was contacted by phone and a case was filed. The failure mileage was approximately 14,223.