# 2022 HYUNDAI PALISADE — SERVICE BRAKES
> NHTSA complaint `2248648` · 2026-09-20 · Hyundai Motor America
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** HYUNDAI
- **Model:** PALISADE
- **Year:** 2022
- **Manufacturer:** Hyundai Motor America
- **Component:** SERVICE BRAKES
- **Speed:** 75 mph
## Narrative
I was driving to work, at a rate of 75 mph (permitted speed limit). As I approached an intersection, I tapped the brakes to turn off the cruise control. It did not turn off. I then pressed the brake pedal and it went further down than normal. The vehicle did not appear to even try and slow down or brake. I tried again, standing on the brakes with both feet. At this point, I knew I would not be stopping, as the pedal continued to feel strange, and not catching for lack of better terms. I did my best to steer around two sign poles directly in my path. Unfortunately due to not being able to control speed, I did hit one. I then continued on for approximately and 1/8 of a mile before my car finally came to a stop in the middle of a dirt field. I do not know if this was a software or mechanical issue with the brakes. I only know they did not work when needed, under normal circumstances.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*