The contact owns a 2011 Kia Sorento. The contact stated that while the vehicle was parked on the roof of a parking garage, the vehicle caught on fire unexpectedly. The emergency services were called to the scene, and the fire department extinguished the fire. A Police report was filed. The vehicle was towed to an independent mechanic; however, the cause of the fire was not yet determined. The dealer was notified of the failure but offered no assistance. The manufacturer was notified of the failure and provided a case number. The vehicle was deemed a total loss. The failure mileage was approximately 106,000.