# 2023 TOYOTA RAV4 — LANE DEPARTURE: ASSIST
> NHTSA complaint `2251325` · 2026-09-28 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** Yes
## Vehicle
- **Make:** TOYOTA
- **Model:** RAV4
- **Year:** 2023
- **Manufacturer:** Toyota Motor Corporation
- **Component:** LANE DEPARTURE: ASSIST
- **Speed:** 50 mph
## Narrative
1. System Failure & Availability: Vehicle's automated driver-assist (Lane Tracing/Keeping Assist) and steering modules failed. The vehicle is intact and available for inspection under a strict spoliation hold at an independent facility.  2. Safety Risk & Injuries: On a curve at ~50 mph, the automated steering suffered a violent uncommanded intervention, overrode human control, and jerked the wheel out of the driver's hands, causing a head-on collision with a tree. Injuries required immediate ambulance transport. Diagnoses include a concussion, a severe large left leg hematoma with extreme swelling, open wounds, and deep tissue trauma causing foot numbness. This required a secondary ER return and an active orthopedic referral from a specialized Wound Care Center.  3. Problem Reproduction: The vehicle was rendered a total loss and is non-operational, preventing physical test-driving. The defect is expected to be confirmed forensically via electronic diagnostics. Onboard modules contain recorded Pre-Crash Steering Torque Discrepancies and Vehicle Control History (VCH) metrics showing the automation overrode manual input.  4. Inspections Conducted: The manufacturer's corporate liability division opened an accident investigation. A signed Imaging Authorization form is executed; corporate technicians have contacted the driver to finalize the date to download Event Data Recorder (EDR) logs at the yard. The auto insurer explicitly refused to inspect the vehicle or download data, citi
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*