# 2025 HYUNDAI PALISADE — ELECTRICAL SYSTEM
> NHTSA complaint `2251647` · 2026-09-29 · Hyundai Motor America
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** HYUNDAI
- **Model:** PALISADE
- **Year:** 2025
- **Manufacturer:** Hyundai Motor America
- **Component:** ELECTRICAL SYSTEM
## Narrative
On XXX, I was loading items in the rear cargo area of an Avis rental vehicle, a 2025 Hyundai Palisade when the power liftgate was fully open above me, without warning and without me commanding it to close, the liftgate unexpectedly came down/fell.  It struck me in the head and I lost consciousness, I don’t know how long I was unconscious.  When I regained consciousness, I was in the rear cargo area of the vehicle with the liftgate on my back.  I sought emergency medical treatment the same day at Chippenham Hospital in [XXX].  My records show evaluation for neck pain and headache. CT imaging of my head/brain and cervical spine , and discharge info for concussion and a pinched nerve in the neck. I subsequently  received orthopedic and spine treatment and physical therapy for continuing neck, back, shoulder and knee complaints. My concern is, a fully open powered liftgate should not unexpectedly descend onto a person beneath it.  I am asking NHTSA to record and evaluate this incident as a power liftgate safety defect. The vehicle was a rental from Avis on [XXX] and does not list the VIN number on my contract. I am requesting the VIN number and maintenance repair history from Avis to supplement this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*