2025 GMC SIERRA EV — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The contact owned a 2025 GMC Sierra EV. While the contact’s husband was driving 69 MPH, the Super Cruise control feature became inoperable. The driver dozed off while operating the vehicle, and there was no audible alert to alert the contact. The contact stated that due to the failure, the vehicle traveled through an intersection, crossed over other lanes, and crashed into a guardrail. The air bags deployed during the crash. The contact sustained bruise on the arm and scratches in the crash. A Police report was filed. The vehicle was towed to a service center and was deemed a total loss by the insurance company. The contact stated that the super cruise feature should have alerted the driver. The contact stated that the vehicle failed to recognize the driver’s condition or intervene to prevent the crash by stopping the vehicle. The failure mileage was 9,800.