The contact's mother owned a 2008 Nissan Altima. The contact stated that while her mother was driving 20 MPH, the brakes suddenly stopped responding when the brake pedal was depressed and the vehicle crashed into a pole. The brake pedal was depressed, and the parking brake was activated, but the vehicle failed to respond. The driver sustained injuries to the face with cuts and bruises to the stomach, chest, arms, back and neck pain. The vehicle was towed. The vehicle was serviced at a Nissan dealer. The local dealer was notified. The vehicle was totaled. The failure mileage was approximately 80,000