The contact owned a 2014 GMC Sierra 1500. While the contact's wife was driving 45 MPH, the vehicle crashed into another vehicle. The contact stated that the air bags failed to deploy, and the seat belt failed to restraint the driver as intended. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss by the Insurance Company. The driver was transported to a local medical center. The driver sustained bruised left and right knees, a bruised chest and ribs, and bruised lungs. A Police report was filed. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 124,000.