The contact owned a 2023 Mitsubishi Outlander. While driving at an undisclosed speed, the vehicle crashed and T-bone another vehicle that ran a red light. The air bags failed to deploy. The contact struck her head on the front driver's side window and steering wheel, sustaining injuries to the head, back, shoulder, neck, and knee. The contact’s daughter, seated in the rear passenger’s seat struck her head against the rear passenger side window and sustained a head injury. The other child seated in the rear middle seat had not sustained any injuries. The contact and her daughter received medical attention. A Police report was filed. The vehicle was towed to a tow yard and then to a body shop by the Insurance Company. The vehicle was deemed a total loss. Prior to the crash, the dealer was made aware of an emergency parking sensor warning light and another unknown warning light that were illuminated. The contact stated that the screen went blank but had not yet informed the dealer of the failure. The failure mileage was approximately 87,000.