On approximately July 20, 2026, while traveling on Randall Road in Elgin, IL, the vehicle's automatic emergency braking system engaged abruptly and without warning. The vehicle ahead had stopped with sufficient distance for a normal, controlled stop. Despite this, the automatic braking system activated suddenly on the 45-mph roadway, causing my left arm to jam and my head to jolt forward. Within the following week, two additional incidents of similar abrupt automatic braking occurred. Recall Discovery I subsequently researched the vehicle online and discovered an active recall for sensitive braking on this year, make, and model. The recall number may be researched and verified via the vehicle VIN number provided above. I was never notified of this recall by either the manufacturer or Element Fleet Management. I have since taken the vehicle in for resolution of the recall, and the problem has not recurred. Injury and Medical Treatment In the days following the initial incident, I began experiencing shoulder, neck, and back pain. I sought chiropractic care for approximately six weeks. As symptoms persisted, I consulted an orthopedic specialist and was diagnosed with whiplash. My symptoms have not fully resolved. I continue to experience constant pain, restricted mobility, lifting limitations, and impaired sleep. I have had 2 sets of X-rays as well as an MRI and have also been diagnosed with a Labral tear resulting in frozen shoulder and prescribed physical therapy.