The contact owned a 2014 Hyundai Elantra. The contact stated that while the vehicle was parked and turned off with the contact seated inside the vehicle, there was an abnormal burning odor coming from the vehicle. The contact had previously been smoking a cigarette. The vehicle was idling high, and hesitating while accelerating with a weak battery. The battery warning light was illuminated. The contact stated that the battery had melted. During a storm, there was a burst of wind followed by a cloud of smoke. The contact and a family member opened the hood and became aware that the engine compartment was on fire. The engine bay was engulfed in flames. The fire was extinguished with rainwater, a shower towel, and a fire extinguisher with assistance from bystanders. The fire department inspected the vehicle and determined that there was no evidence of foul play and that the fire originated from the engine compartment. A good Samaritan sustained burns while assisting. The contact and others reported inhaling toxic fumes or chemicals from the fire. The contact stated that the vehicle was a total loss, as there was no insurance coverage and the contact and her family were left without transportation and had to walk from the location of the fire. The contact referenced a thermal event involving the electrical system associated with NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The local dealer had previously been made aware of the issue, but the claim was denied. The