# 2024 VOLVO S90 — SERVICE BRAKES
> NHTSA complaint `2254826` · 2026-10-08 · Volvo Car USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** VOLVO
- **Model:** S90
- **Year:** 2024
- **Manufacturer:** Volvo Car USA, LLC
- **Component:** SERVICE BRAKES
- **Speed:** 5 mph
## Narrative
I was in B mode, slowed down to prepare to put the car in reverse to put my car in the driveway when the car surged forward unexpectedly and went up on a neighbor's curb, over their sewer cleanout pipe and tapped their car before the car stopped. I was pressing down on the brake and it wouldn't slow down until I finally pressed the pedal all the way to the ground. My 2024 S90 Recharge experienced a sudden forward surge while slowing down in 'B' mode. When I pressed the brake pedal, the vehicle completely lost braking assist, and the pedal sank all the way to the floor, requiring emergency manual pressure to stop the car. I need a full diagnostic scan of the Brake Control Module (BCM2), a check for active brake-by-wire failure codes, and immediate application of the required safety software recalls. My car has significant body damage and my neighbor has property damage.  The car is currently at the dealership and a case has been opened with Volvo #07232404. We are awaiting their inspection. I believe recall 25V392, Volvo R10329 should apply but Koons Volvo dealership in White Marsh, MD claims that my VIN was not part of the recall.  No warning lamps or messages were visible.  My husband and I were both in the vehicle and were shaken by this incident. We could have seriously injured someone had they been in the path of the vehicle as it surged forward over the sidewalk and onto the neighbor's lawn.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*