The contact owned a 2025 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated and became uncontrollable. The vehicle traveled over a cliff down an 80-foot drop and rolled over several times before coming to a stop. The contact and her husband were transported to a medical facility. The contact sustained multiple cuts and bruises, a broken left index finger cut to the tendon that required surgical repair, and a laceration on the right leg that became infected, requiring ongoing medical treatment and therapy. The contact's husband sustained five broken ribs, a broken right knee, and multiple head and body lacerations and contusions, requiring three months in a wheelchair and ongoing medical treatment and therapy. The vehicle was towed to an impound lot and deemed a total loss. A police report was filed, but the report details were unavailable. The manufacturer was notified of the failure by phone. The failure mileage was approximately 16,368.