The contact owns a 2007 Toyota Camry. The contact stated that while her daughter was driving at approximately 20-25 MPH over gravel, the steering wheel locked, preventing steering control. The vehicle crashed center mass into the corner of a building. The air bags failed to deploy upon impact. Smoke was present following the crash, rendering the vehicle undrivable. The vehicle was towed to a service center. The driver and passengers sustained muscle injuries and received medical treatment from a Doctor. The insurance company inspected the vehicle. The failure mileage was approximately 68,000.