# 2021 FORD TRANSIT CONNECT — SERVICE BRAKES
> NHTSA complaint `2258232` · 2026-10-19 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** TRANSIT CONNECT
- **Year:** 2021
- **Manufacturer:** Ford Motor Company
- **Component:** SERVICE BRAKES
- **Speed:** 67 mph
## Narrative
My husband was driving the vehicle and I was the passenger. We got on the highway and were going 67 mph when we smelled something burning. The vehicle speed dropped from 67 mph to 30 mph. No warning lights on the dashboard alerted to anything. We got off the highway and to a place of safety. We got out of the vehicle and both front rotors were glowing red and flames were coming out from behind the driver's side wheel. We had to use an ABC fire extinguisher (which we had in the vehicle) on both front wheels. Once we let everything cool down, we tried to start the vehicle again. The brake pedal went all the way to the floor and flames shot out again from behind the driver's side wheel. The fire extinguisher was used once again to put out the flames. We then had it towed to the closest car repair business that was opened on a Saturday. We have contacted Ford customer service, and a case has been started.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*