The contact owns a 2014 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while in a drive-through, the vehicle suddenly lost power and failed to restart. The gear shifter failed to shift into drive or reverse. The contact stated that the vehicle then suddenly shifted into reverse and crashed into the vehicle behind. The vehicle was towed to an independent mechanic but was not repaired. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 67,431.