The contact owns a 2022 GMC Acadia. The contact stated that while driving at 75 MPH, the vehicle struck a deer head-on. The contact stated that none of the air bags deployed during the crash. The contact stated that the driver's seat belt became inoperable. The contact stated that the plastic covering detached, the seat belt fell apart and slipped, and the seat belt failed to retract. The contact sought medical attention at a local emergency room one day after the crash for back and neck injuries. A Police report was filed. The vehicle was towed to a service center for repair. The vehicle was not diagnosed for the air bag or seat belt failures. The approximate failure mileage was 35,000.